Rachel Mee
Loxahatchee Groves,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
20
20
years of professional experience
Work History
Server
Fish house
Juno Beach, Florida
06.2025 - Current
- Provided exceptional customer service to enhance dining experience at a seafood restaurant.
- Upsold menu items and specials to enhance guest experience at the restaurant.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Delivered food orders promptly and courteously.
- Processed payments and handled cash register transactions promptly and accurately.
- Assisted in food preparation and ensured accurate presentation of dishes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Trained new servers on menu and service standards.
Server
Texas Roadhouse
West Palm Beach, Florida
01.2023 - 07.2025
- Provided exceptional customer service to enhance dining experience at a seafood restaurant.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Delivered food orders promptly and courteously.
- Upsold menu items and specials to enhance guest experience at the restaurant.
- Maintained cleanliness of tables and dining area throughout service shifts.
- Collaborated with team members to manage busy service times effectively.
- Assisted in training new servers.
- Processed payments and handled cash register transactions promptly and accurately.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in food preparation and ensured accurate presentation of dishes.
- Followed health safety guidelines when preparing and serving food products.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
TooJay's Gourmet Deli
West Palm Beach, Florida
11.2021 - 01.2023
- Provided exceptional customer service to enhance dining experience at a seafood restaurant.
- Delivered food orders promptly and courteously.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Checked food before serving it to customers.
- Informed customers of daily specials and signature menu items.
- Assisted in food preparation and ensured accurate presentation of dishes.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Filled condiments and napkin containers during slack periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server/Bartender
Carrabba's Restaurant
Wellington, Florida
04.2020 - 11.2021
- Provided friendly and efficient service to enhance guest dining experiences.
- Provided exceptional service to high volume of daily customers.
- Supported team during peak hours by efficiently handling multiple tables at once.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared beverage orders accurately according to guest preferences and specifications.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer orders using restaurant's point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Front of House Manager
Village walk cafe
Wellington, FL
03.2019 - 04.2020
- Supervised front of house operations during busy service periods.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Trained and mentored staff on customer service best practices.
- Handled customer inquiries and resolved complaints effectively.
- Managed reservations and seating arrangements for efficient flow.
- Coordinated with kitchen staff to ensure timely food delivery.
- Developed staff schedules to optimize coverage and efficiency.
- Implemented health and safety protocols for dining area cleanliness.
- Monitored inventory levels and ordered supplies as needed.
- Responsible for ordering supplies necessary for front-of-house operations.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Provided support to servers when needed during busy periods or peak hours.
- Oversaw employee recruiting, hiring, performance management and discipline.
Server/bartender
Kickbacks
Wellington, Florida
02.2017 - 03.2019
- Managed multiple tables efficiently to ensure timely food delivery.
- Provided prompt and friendly service to enhance guest dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Assisted in menu selection and recommended wine pairings to guests.
- Collaborated with kitchen staff to ensure order accuracy and satisfaction.
- Maintained cleanliness and organization of dining areas during service hours.
- Handled cash and processed payments accurately at the end of meals.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared drinks according to standard recipes.
- Trained new servers on restaurant protocols and customer service standards.
- Assisted in training new servers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server/Bartender
Carrabba's Restaurant
Wellington, Florida
01.2012 - 02.2017
- Provided friendly and efficient service to enhance guest dining experiences.
- Provided exceptional service to high volume of daily customers.
- Prepared beverage orders accurately according to guest preferences and specifications.
- Managed customer orders using restaurant's point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server/bartender
On the border Mexican grill
Wellington, FL
12.2010 - 01.2012
- Provided exceptional service to high volume of daily customers.
- Provided prompt and friendly service to enhance guest dining experiences.
- Managed multiple tables efficiently to ensure timely food delivery.
- Delivered food orders promptly and courteously.
- Assisted in menu selection and recommended wine pairings to guests.
- Mixed and served beverages according to standard recipes and guest preferences.
- Prepared drinks according to standard recipes.
- Provided drink suggestions to customers based on their preferences.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness and organization of dining areas during service hours.
- Trained new servers on restaurant protocols and customer service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Set up tables in between patrons to reduce wait times.
Shift Manager
McDonald's
West Palm Beach, Florida
06.2009 - 12.2010
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Coordinated team schedules to optimize staffing during peak hours.
- Resolved customer complaints promptly to enhance dining experience and loyalty.
- Trained new employees on procedures and company standards for food safety.
- Conducted regular quality checks on food preparation and presentation standards.
- Managed inventory levels to maintain stock availability and minimize waste.
- Monitored cash handling procedures to ensure accuracy and security of transactions.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Server
Big Apple
Vero Beach, Florida
01.2007 - 06.2009
- Provided exceptional customer service to enhance dining experience at a seafood restaurant.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer concerns quickly to ensure satisfaction during dining experience.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Upsold menu items and specials to enhance guest experience at the restaurant.
- Collaborated with team members to manage busy service times effectively.
- Assisted in food preparation and ensured accurate presentation of dishes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
Education
Vero Beach Senior High School
Vero Beach, FloridaSome College (No Degree) - Criminal Law
Palm Beach State College
Lake Worth, FLSkills
- Customer service
- POS system management
- Menu expertise
- Food safety standards
- Cash handling
- Sales promotion
- Restaurant management
- Staff training
- Teamwork
- Time management
- Problem resolution
- Conflict management
- Detail orientation
Timeline
Server
Fish house
06.2025 - Current
Server
Texas Roadhouse
01.2023 - 07.2025
Server
TooJay's Gourmet Deli
11.2021 - 01.2023
Server/Bartender
Carrabba's Restaurant
04.2020 - 11.2021
Front of House Manager
Village walk cafe
03.2019 - 04.2020
Server/bartender
Kickbacks
02.2017 - 03.2019
Server/Bartender
Carrabba's Restaurant
01.2012 - 02.2017
Server/bartender
On the border Mexican grill
12.2010 - 01.2012
Shift Manager
McDonald's
06.2009 - 12.2010
Server
Big Apple
01.2007 - 06.2009
Vero Beach Senior High School
Some College (No Degree) - Criminal Law
Palm Beach State College