Jordyn Hampton
Southfield,MI
Summary
Dedicated Ophthalmic Tech with a proven track record of delivering high-quality patient care. Leveraging a keen eye for detail and extensive experience in managing patient records and ensuring compliance with regulatory standards. Seeking to transition my expertise into a Clinical Research Coordinator role, where I can apply my strong organization skills, attention to detail, and passion for advancing medical research.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technician
The Retina Institute Of MI
01.2024 - Current
- Asses and document patient progress to clinical injections and perform diagnostic tests.
- Optimize clinic efficiency by managing and recording clinic material inventory.
- Explain pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Analyze and adapt workflow procedures to reduce wait times and enhance patient satisfaction.
- Enhance interview protocol to improve hiring process for new hire longevity.
- Aid in training new staff on EMR systems, patient care, and protocols ensuring a high standard of care and data integrity.
Optometric Technician
Henry Ford Optimeyes
06.2023 - 01.2024
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Enhanced company sales by helping patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
Assistant Manager
Jet's Pizza
08.2016 - 06.2023
- Monitored cash intake and deposit records, which increased accuracy and reduced discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels and forecast future needs.
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA12.2022
Skills
- Organization
- Problem Solving
- Communication
- Microsoft Office
- Detailed Orientated
- Leadership
Timeline
Ophthalmic Technician
The Retina Institute Of MI
01.2024 - Current
Optometric Technician
Henry Ford Optimeyes
06.2023 - 01.2024
Assistant Manager
Jet's Pizza
08.2016 - 06.2023
Bachelor of Science - Biology
Georgia State University