Jordyn Reemer-Walima
Crystal Lake,IL
Summary
Dedicated host with strong customer service skills, enhancing guest experiences through effective communication and time management.
Dynamic professional with experience in hospitality and dining room management. Skilled in multitasking and team collaboration, contributing to operational efficiency and guest satisfaction.
Enthusiastic hospitality professional known for exceptional customer engagement and organizational skills. Proven ability to manage seating arrangements and streamline operations, ensuring a positive dining experience.
Overview
2
2
years of professional experience
Work History
Host
Cracker Barrell Old Country Store
03.2025 - 04.2026
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed waitlist efficiently, ensuring smooth flow of customer seating.
- Communicated with kitchen staff to coordinate timely service and minimize delays.
- Assisted in training new hosts on operational procedures and customer service standards.
- Answered customer questions about hours, seating, and menu information.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Laundry Attendant
WM DaySpa Salon
08.2024 - 02.2025
- Operated commercial laundry equipment to ensure high-quality linen and towel service.
- Sorted, washed, dried, and folded linens according to established standards.
- Maintained cleanliness and organization of laundry area to promote efficiency.
- Assisted in training new staff on proper laundering techniques and safety protocols.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Greeter
Meijer
01.2024 - 11.2024
- Welcomed customers with a friendly demeanor, enhancing overall shopping experience.
- Assisted in maintaining store cleanliness and organization to support operational efficiency.
- Provided information about products and services, addressing customer inquiries effectively.
- Coordinated with team members to ensure smooth flow of foot traffic during peak hours.
- Monitored entry and exit points, ensuring compliance with safety protocols and procedures.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Education
High School Diploma -
Crystal Lake South High School
Crystal Lake, IL05-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Professional appearance
- Seating arrangements
- Group reservations management
- Dining room management
- Customer engagement
- Hospitality and accommodation
- Dining area maintenance
- Restroom servicing
Timeline
Host
Cracker Barrell Old Country Store
03.2025 - 04.2026
Laundry Attendant
WM DaySpa Salon
08.2024 - 02.2025
Greeter
Meijer
01.2024 - 11.2024
High School Diploma -
Crystal Lake South High School