- Childcare
- Music
- Reading
- Personal Development and Self-Improvement
- volunteering
Jordyn Smith-Sands
GREENSBORO,NC
Summary
My name is Jordyn Smith Sands, a Junior Psychology student at the illustrious North Carolina A&T State University. I am a motivated and dependable college student with diverse experience in customer service, childcare, retail, and food service. Strong communication, organizational, and interpersonal skills, with the ability to adapt quickly and work effectively in fast-paced environments. Dedicated to providing excellent service, building positive relationships, and taking on new challenges. I am Eager to contribute a strong work ethic, positive attitude, and willingness to learn while continuing to grow personally and professionally.
Overview
3
3
years of professional experience
Work History
Sales Associate
J Crew Factory
Greensboro, NC
04.2026 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
J Crew Factory
Woodbury, NY
06.2025 - Current
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Engaged in ongoing product knowledge training to enhance selling techniques and customer interactions.
- Trained new associates on standard operating procedures and customer service practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Columbia Sportswear
Woodbury, NY
04.2024 - 08.2024
- Assisted customers with product selection and enhancing overall shopping experience.
- Processed transactions accurately and efficiently using POS system.
- Built relationships with customers to encourage repeat business.
- Maintained visual merchandising standards to promote seasonal collections effectively.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Provided positive first impressions to welcome existing, new, and potential customers.
Food and Beverage Worker
LEGOLAND
Goshen, NY
08.2023 - 11.2023
- Provided exceptional customer service in a fast-paced food environment.
- Processed transactions efficiently at point-of-sale systems, ensuring accuracy in orders.
- Prepared food items according to established recipes and standards.
- Operated kitchen equipment and adhered to safety protocols.
- Recognized as a dependable employee who consistently arrived on time for scheduled shifts, displaying commitment to the team''s success.
Education
High School Diploma -
Cornwall Central High School
Cornwall, NY06.2024
No Degree - Psychology
Pace University
New York, NYNo Degree - Psychology
North Carolina A&T State University
Greensboro, NC05.2028
Skills
- Customer service
- Problem-solving skills
- Time management
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Teamwork and collaboration
- Interpersonal communication
Interests
Timeline
Sales Associate
J Crew Factory
04.2026 - Current
Sales Associate
J Crew Factory
06.2025 - Current
Sales Associate
Columbia Sportswear
04.2024 - 08.2024
Food and Beverage Worker
LEGOLAND
08.2023 - 11.2023
High School Diploma -
Cornwall Central High School
No Degree - Psychology
Pace University
No Degree - Psychology
North Carolina A&T State University