Jordyn Weber
Littlestown,PA
Summary
Accomplished Office Manager and Pharmacy Technician with a proven track record at Choice Family Pharmacy, enhancing operational efficiency and customer satisfaction. Expert in compliance monitoring and organizational skills, I significantly improved inventory management and streamlined financial processes. Demonstrated excellence in customer service and technical support, contributing to a robust, client-focused environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
Choice Family Pharmacy
12.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Compounding Pharmacy Technician
Choice Family Pharmacy
12.2021 - Current
- Collaborated with pharmacists to provide high-quality patient care and tailored medications.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
- Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions.
- Provided exceptional customer service, addressing questions and concerns regarding compounded medications.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Kept detailed records of all compounding activities, maintaining compliance with regulatory standards.
Certified Pharmacy Technician
CVS Pharmacy
02.2021 - 12.2021
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Counted, measured and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
New Oxford Senior High School
New Oxford, PA01.2020
Skills
- Customer Service
- Organizational Skills
- Compliance Monitoring
- Technical Support
- Clear oral/written communication
- Billing
- Bookkeeping
- Document Management
- Account Reconciliation
- Inventory Control
- Financial Reporting
- Report Preparation
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Office Manager
Choice Family Pharmacy
12.2022 - Current
Compounding Pharmacy Technician
Choice Family Pharmacy
12.2021 - Current
Certified Pharmacy Technician
CVS Pharmacy
02.2021 - 12.2021
High School Diploma -
New Oxford Senior High School
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