Jordyn Williams
McDonough,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Phlebotomy Supervisor
ADMA BioCenters
08.2022 - Current
- Develop and implement training processes to achieve high quality of care for patients.
- Perform tasks as member of line staff to reduce wait time.
- Conduct venipuncture and other CT procedures.
- Monitor patients for reactions and verified sample quality.
- Promote mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Uphold all compliance standards and kept team in line with requirements.
- Review employee performance and developed improvement plans.
Training Lead Technician
Biolife Plasma Services
04.2021 - 07.2022
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Worked with central management to identify, plan, align and address training needs.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Planned and deployed training programs for phlebotomy procedures and activities.
- Developed lesson plans, instructional materials and written practice tests for medical history and phlebotomy training courses.
Phlebotomist Technician
Biolife Plasma Services
03.2019 - 04.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Centrifuged blood samples as outlined in clinical protocols.
Office Assistant
Kennesaw State University Athletic Association
01.2018 - 03.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Associate Of Science - Healthcare Management
Southern Crescent Technical College
Griffin, GABachelor of Science - Sports Management
Kennesaw State University
Kennesaw, GASkills
- Medical Histories and Vital Statistics
- Phlebotomy Procedures
- Data Recording
- Medical Records Maintenance
- Medical Terminology
- Learning Management System Proficiency
- Data Entry
- Microsoft Office
- Human Anatomy & Physiology
- Quality Control
Timeline
Phlebotomy Supervisor
ADMA BioCenters
08.2022 - Current
Training Lead Technician
Biolife Plasma Services
04.2021 - 07.2022
Phlebotomist Technician
Biolife Plasma Services
03.2019 - 04.2021
Office Assistant
Kennesaw State University Athletic Association
01.2018 - 03.2019
Associate Of Science - Healthcare Management
Southern Crescent Technical College
Bachelor of Science - Sports Management
Kennesaw State University