Scarlet E Lane
Landisburg,Pennsylvania
Summary
Knowledgeable Phlebotomy Supervisor with 18 years of experience leading team of lab technicians to provide excellent service to clients and physicians. Developed and implemented efficient, compliant procedures for company. Minimized concerns for anxious patients while performing medical tests.
Overview
17
17
years of professional experience
Work History
Phlebotomy Supervisor
HNL Lab Medicine
Allentown, PA
06.2006 - Current
- Fostered communication within team and between departments.
- Reviewed employee performance and developed improvement plans.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Managed effective schedules to cover all department needs.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of Patients lab.
- Managed daily activities and workflow of medical institution to collect, label and analyze samples correctly.
- Developed and implemented training processes to achieve high quality of care for patients.
- Interviewed and hired phlebotomists and office personnel for HNL Lab Medicine company.
- Interviewed and hired phlebotomists and office personnel for HNL Lab Medicine company.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
Phlebotomist
Aerotek
Harrisburg, PA
12.2005 - 06.2006
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Education
Medical Assistant
Computer Learning Network
Camp Hill, PA09.2004
High School Diploma -
Carlis
Carlisle, PA06.1977
Skills
- Procedural Improvements
- Tray Organization
- Hemoglobin Testing
- Computerized Maintenance Management Systems
- Patient Relations
- Sample and Form Matching
- Analytical Diagnostic Support
- Biohazard Policy Compliance
- Phlebotomy Procedures
- Medical Histories and Vital Statistics
- Sharps Collection
- Vacuum Tube and Syringe Use
- Information Gathering
- Butterfly Venipuncture
- Fluid and Tissue Disposal
- Blood Culturing
- Glucose Screening
- Staff Phlebotomy Training
- Patient Confidentiality
- Project Requirements
Timeline
Phlebotomy Supervisor
HNL Lab Medicine
06.2006 - Current
Phlebotomist
Aerotek
12.2005 - 06.2006
Medical Assistant
Computer Learning Network
High School Diploma -
Carlis
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