Jordyn L. Williams
24704 207th Ave, Delhi,IA
Summary
Dedicated healthcare professional currently pursuing a degree in Radiologic Technology with hands-on experience at Delaware County Memorial Hospital. Passionate about providing compassionate patient care and delivering excellent customer service in a fast-paced healthcare environment. Eager to continue growing within the healthcare field by expanding my clinical knowledge, developing new skills, and contributing to a team focused on quality patient care.
Overview
3
3
years of professional experience
Work History
Registration Specialist
Delaware County Memorial Hospital
709 W Main St, Manchester, Iowa 52057
06.2024 - Current
- Registered patients for emergency room and outpatient services while accurately verifying demographic and insurance information.
- Answered and routed incoming phone calls, communicated with patients, providers, and hospital departments, and provided excellent customer service.
- Scheduled appointments, updated electronic medical records, and maintained accurate patient documentation.
- Collected and processed patient paperwork, obtained required consent forms, and ensured HIPAA compliance during registration.
- Coordinated communication between nursing staff, physicians, and other departments to support efficient patient care and hospital operations.
Clerical Communications Officer
Virginia Gay Hosp Clinics & Hm
502 N Ninth Ave, Vinton, IA 52349
09.2023 - 06.2024
- Managed patient admissions, transfers, and discharges while ensuring all required documentation was completed accurately.
- Operated a multi-line phone system and coordinated communication between emergency responders, providers, and hospital staff.
- Monitored incoming patient information and prioritized communications to support efficient patient flow.
- Processed medical records requests, scanned and indexed documents into the electronic health record, and maintained confidential files.
- Assisted with cash handling, patient payments, and end-of-shift balancing while maintaining accurate financial records.
Education
No Degree - Radiologic Technology
Northeast Iowa Community College
8342 NICC Dr, Peosta, IA 5206807.2026
High School Diploma -
Vinton-Shellsburg Community High School
210 W 21st St, Vinton, IA 5234905.2024
Skills
Attention to detail
Communication
Community involvement
Leadership
Organization
Problem-solving
Teamwork and collaboration
Time management
Timeline
Registration Specialist
Delaware County Memorial Hospital
06.2024 - Current
Clerical Communications Officer
Virginia Gay Hosp Clinics & Hm
09.2023 - 06.2024
No Degree - Radiologic Technology
Northeast Iowa Community College
High School Diploma -
Vinton-Shellsburg Community High School