Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Accomplishments
Timeline
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Jordynn Hughes

Forest Hill,MD

Summary

Resourceful Sales Administrative Assistant known for high productivity and efficient task completion. Skilled in client relationship management, sales reporting, and data analysis to support decision-making processes. Excel at communication, organization, and time management, ensuring seamless workflow and customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Administrative Assistant

Bw Papersystems
Hunt Valley, Maryland
11.2024 - Current
  • Coordinated communication between sales team and clients to enhance understanding and address needs.
  • Assisted in maintaining customer databases and updating contact information regularly.
  • Scheduled appointments and meetings for the sales team to optimize time management.
  • Managed incoming inquiries and delivered prompt responses to customer questions, improving customer satisfaction.
  • Attended and recorded sales meeting minutes, distributed meeting notes and assigned follow-up actions.
  • Maintained accurate records of sales activities to support informed decision-making and streamline order processing.
  • Created and maintained an organized filing system for sales documents.
  • Inputted customer orders into the company's database system accurately and promptly.
  • Managed and monitored priority order progress and facilitated fulfillment .
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Dog Sitter

Multiple Families
Bel Air, Maryland
08.2015 - Current
  • Provided compassionate care to dogs of all breeds, ages, and temperaments.
  • Responded quickly to emergency situations involving pets if necessary.
  • Administered medication to pets when necessary.
  • Stayed over night with one or more than one breeds.
  • Kept house tidy while parents are away.
  • Developed strong relationships with pet owners through consistent communication about their beloved companions.

Shift Manager

Aruba Sun and Spa
Abingdon, MD
- Current
  • Started as a Guest Service Specialist and got promoted to a Shift Manager
  • Dealt with any complications during the shift and handled the money and reports at the end of the night
  • Checked guests in and out, answered the phones, made sure everyone had a pleasant visit to the salon
  • Some sales involved as well.

Patient Service Specialist

Susquehanna Obgyn
Havre de Grace, MD
10.2020 - 04.2021
  • Checking in patients, putting in insurance, answering phones, scheduling appointments, getting records and more office duties.

Box Office Associate

Baltimore Comedy Factory
Baltimore, MD
03.2013 - 03.2020
  • Answering phones, making tickets, checking people off the list and handing them their tickets, and selling tickets
  • Also running credit cards for large parties they are having.

Hostess/Server

Famous Dave's
08.2015 - 08.2017
  • Restaurant scheduler, seating guests and making sure they are satisfied with seating
  • Also worked as a part-time server
  • Made sure every part of their experience was great for lunch or dinner! Also helped with catering whether it would be drop-off or stay and serve.

Education

College in Business Management -

Harford Community College
Bel Air, MD
08-2024

Diploma -

North Harford High School

Skills

  • Appointment Coordination
  • Client Engagement
  • Contract Management
  • CRM Software
  • Task Prioritization
  • Procurement Coordination
  • Resource Management
  • Team Development
  • Transaction Management
  • Financial Transactions
  • Relationship Building
  • Document Organization
  • Phone Etiquette
  • Schedule Optimization
  • Change Management
  • Client Management

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

Certistaffix Excel Training

Accomplishments

Shine The Light Award

Timeline

Sales Administrative Assistant

Bw Papersystems
11.2024 - Current

Patient Service Specialist

Susquehanna Obgyn
10.2020 - 04.2021

Dog Sitter

Multiple Families
08.2015 - Current

Hostess/Server

Famous Dave's
08.2015 - 08.2017

Box Office Associate

Baltimore Comedy Factory
03.2013 - 03.2020

Shift Manager

Aruba Sun and Spa
- Current

College in Business Management -

Harford Community College

Diploma -

North Harford High School
Jordynn Hughes