Jorge A. Perez Jr
San Benito
Summary
Reliable and customer-focused retail professional with over six months of experience in high-volume retail environments, including Dollar General, Family Dollar, and JCPenney. Demonstrates strong skills in customer service, sales support, inventory management, and team collaboration. Adept at operating point-of-sale systems, maintaining store cleanliness, and helping stores meet sales goals. Recognized for providing attentive service, promoting in-store promotions, and maintaining a clean and organized shopping environment. Committed to exceeding customer expectations and contributing to team success in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Customer Service, Cashier, and Stocking
Dollar General
07.2023
- - Assisted in stocking the items and ordering inventory
- - Collected payments and tracked sales and inventory
- - Provided customer services and assisted customers find items
- - Collaborated with workers to ensure store was cleaned
- - Trained new members
Customer Service, Cashier, Recovery, Stocking shoes, Getting materials from the warehouse
JCPenny
02.2025 - Current
- - I pick up hangers, sensors, carts, shoes, and heavy equipment in the back as tables and more.
- - Provide customers with customer service and assistance to find items.
- - Work together with my coworkers to ensure the store was cleaned, and if they needed any assistance all coworkers and I would help.
- - I am also a cashier helping customers with coupons they didn’t know about and helping them find items and prices.
- - I also assist in recovering the store and helping set up tables for any new events coming up.
- - I also try to meet my store goals so I can provide the best customer service to all customers.
Customer service, cashier, stocking, cleaning
Family Dollar
12.2024 - 03.2025
- - I do cleaning of the store and the restrooms when I close for the night.
- - Provided customer services and assisted customers to find items
- - Collaborated with workers to ensure store was cleaned and what can I do to help
- - I am also a cashier and help customers by telling them about sales and help reach store goals
Education
Diploma with Distinguished Level of Achievement - STEM, Multidisciplinary Studies, Arts & Humanities
IDEA College Preparatory San Benito
San Benito, TX05.2024
Skills
- Customer Service & Support
- Point-of-Sale (POS) Transactions
- Inventory & Stock Management
- Cash Handling & Sales Tracking
- Merchandising & Product Recovery
- Store Cleaning & Organization
- Promotion & Coupon Awareness
- Team Collaboration & Communication
- Time Management & Multitasking
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Customer Service, Cashier, Recovery, Stocking shoes, Getting materials from the warehouse
JCPenny
02.2025 - Current
Customer service, cashier, stocking, cleaning
Family Dollar
12.2024 - 03.2025
Customer Service, Cashier, and Stocking
Dollar General
07.2023
Diploma with Distinguished Level of Achievement - STEM, Multidisciplinary Studies, Arts & Humanities
IDEA College Preparatory San Benito
Awards
A-B Honor Roll August 2017 – Present, Perfect attendance August 2017- 2019
TSC Scholarship helped me to pay off my semester and help with college materials, Keith A. Furguson Scholarship.
Community Service
- The Church Cominado Con Fe Con Cristo Jesus, Member, 2014-08, Present, - Assist in setting up chairs, brooming, and turning on all electronic devices,, - Repair and built furniture for church, - Participate in all events
- Fall Festival, Volunteer, 2023-11, - Assisted in setting up the stand, - Ensured snacks were ready and replenish items, - Assisted in cleaning before and after the event
- IDEA College Preparatory Varsity Cross Country, Manager, 2021-08, - Coached students from 7-17 years old to, - Lead stretching and warm ups, - Created logs to track time of each runner and provided them with feedback, - Attended daily practices and weekly meets