JORGE AVILA
El Paso,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
14
14
years of professional experience
Work History
Barista
Starbucks
05.2025 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
3rd Grade Educator
Dell City ISD
07.2024 - 01.2025
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and expectations.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning
Paraprofessional Pre-Kindergartner
Cooley Elementary School EPISD
01.2024 - 06.2024
- Co-teach lesson components, as determined by the teacher, by leading small-group and individual discussions and reviewing classwork.
- Attend to students' physical, personal, academic, and emotional needs, providing assistance with language translation and hygiene when necessary.
- Organize classroom and teaching materials, and verify and track student attendance
Medical Biller/ Credentialing
Dr. E. Patricia Chavez, M.D. P.A.
03.2011 - 05.2021
- Highly experienced in reconciling insurance and patient payments and resolving account disputes.
- Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts.
- Collect and maintain files in relation to credentialing of network providers, including application, contracts, current physician licenses, DEA licenses, malpractice insurance, board certifications and other pertinent forms.
Customer Service Representative
LexisNexis
01.2021 - 01.2003
- Provided the sale of vital statistics documents for a fast-paced, customer-focused outbound call center providing service to customers in over 40 states.
- Set-up, process, and schedule marriage, birth, and death, certificates orders providing and answering service information for customers.
- Utilize excellent presentation and closing techniques offering a variety of shipping methods to increase organizational profitability; use in-house computer software for all data entry and retrieval.
Education
No Degree - Alternative Teaching Certification
Region 19
El Paso, TX08-2023
Bachelor of Science - Psychology, Biology
The University of Texas At El Paso
El Paso, TX12-2021
Skills
- Documentation
- Social support
- Schedule management
- Clerical support
- Lesson planning
- Effective communication
- Classroom management
- Behavior management
- Data collection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
05.2025 - Current
3rd Grade Educator
Dell City ISD
07.2024 - 01.2025
Paraprofessional Pre-Kindergartner
Cooley Elementary School EPISD
01.2024 - 06.2024
Customer Service Representative
LexisNexis
01.2021 - 01.2003
Medical Biller/ Credentialing
Dr. E. Patricia Chavez, M.D. P.A.
03.2011 - 05.2021
No Degree - Alternative Teaching Certification
Region 19
Bachelor of Science - Psychology, Biology
The University of Texas At El Paso
Similar Profiles
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members