JORGE AVILEZ
EL PASO,TX
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reunification Specialist/Case Manager
Southwest Key Trail House
08.2021 - Current
- Maintained accurate case records and documentation according to agency guidelines.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Developed individualized care plans with input from clients and their families.
- Supported family members by providing information on local support groups.
- Educated clients about mental health conditions, medications and self-care techniques.
- Organized group activities to provide socialization opportunities for clients.
- Provided crisis intervention support for clients in emergency situations.
- Reviewed treatment plans against individual goals and healthcare standards.
Assistant Reunification Specialist/Case Aide
The Providencia Group
02.2021 - 08.2021
- Compiled reports from multiple sources for review by the Case Manager team.
- Fostered positive relationships with local organizations that provide additional assistance or referral services for clients.
- Served as a point of contact for families seeking information about their cases.
- Helped Case Managers create individualized service plans tailored to each client's needs.
- Attended trainings related to case management topics in order to stay current on best practices.
- Collaborated with other departments to ensure clients received appropriate services as needed.
- Communicated regularly with outside agencies regarding referrals or resources available to clients.
- Provided administrative support to Case Managers by scheduling appointments, maintaining records, and tracking client progress.
Education
Bachelor of Science - Psychology
University of Texas At El Paso
12-2020
Skills
- Client Advocacy
- Data Collection
- Cultural Competency
- Parenting education
- Trauma-informed therapy
- Violence prevention
- Client Confidentiality
- Client Needs Assessment
- Family Case Management
- Educational Support
- Crisis Assessment
- Safety Planning
- Case Documentation
- Motivational enhancement therapy
- Service planning
- Risk Assessment
- Crisis Intervention
- Child Development
- Crisis Intervention Techniques
- Case Needs Assessments
Certification
- First Aid/CPR Certification (2023)
- Crisis Prevention Intervention Certification (CPI), Southwest Key Trial House, (2024)
- Alert, Lockdown, Inform, Counter, Evacuate (2023)
- Culture of Vigilance; Detecting, Responding, and Preventing Abuse and Neglect for Unaccompanied Children (2024)
- Social and Emotional Development in Early Childhood (2024)
- National Training: Child and Youth Cultural Competency (2023)
- Developmental Stages of Childhood and Normalcy (2023)
Timeline
Reunification Specialist/Case Manager
Southwest Key Trail House
08.2021 - Current
Assistant Reunification Specialist/Case Aide
The Providencia Group
02.2021 - 08.2021
Bachelor of Science - Psychology
University of Texas At El Paso
- First Aid/CPR Certification (2023)
- Crisis Prevention Intervention Certification (CPI), Southwest Key Trial House, (2024)
- Alert, Lockdown, Inform, Counter, Evacuate (2023)
- Culture of Vigilance; Detecting, Responding, and Preventing Abuse and Neglect for Unaccompanied Children (2024)
- Social and Emotional Development in Early Childhood (2024)
- National Training: Child and Youth Cultural Competency (2023)
- Developmental Stages of Childhood and Normalcy (2023)
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