Jorge Beeston
Powder Springs,GA
Summary
To gain long term employment with a company that is on or looking to be on the cutting edge. A company that puts value on people and products they are promoting. Honest and Ethical, I am looking to call this company my family.
Motivated and dependable professional seeking an opportunity to grow with a company where I can use my experience in management, customer service, sales, and project coordination. I am eager to learn, take on new responsibilities, and contribute to a strong team.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Store Manager
Metal Supermarkets Atlanta Northwest
Powder Springs, Georgia
03.2019 - Current
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Ensure adequate volume of merchandise is available at times
- Responsible for all active accounts
- Handling over $3.0M in Metal Sales Yearly
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff training and development to enhance team performance.
- Controlled inventory levels and organized stock for efficient access.
- Implemented sales strategies to maximize product visibility and customer engagement.
- Fostered positive relationships with vendors to ensure timely product delivery.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Technical Support Supervisor
CDE Services
Powder Springs, Georgia
11.2017 - 02.2019
- Answered 70 -90 inbound calls per day
- Provided technical support for Exadigm Credit Card Terminals
- Inputted data for accounting using Great Plains
- Bookkeeping for inventory
- Paychex software administrator / Human Resources
- Supervised technical support team to enhance service delivery and customer satisfaction.
- Implemented process improvements for handling technical inquiries and support tickets.
- Managed escalated customer issues to ensure timely resolution and effective communication.
- Evaluated software applications for compatibility with existing systems.
Quality Analyst Specialist
Alorica
03.2016 - 11.2017
- Managed Bilingual Billing department for Account Assure (Credit Card protection and Insurance)
- Resolved and assisted customers that had hardships to pay their Credit Card bills
- Bilingual Employee recruitment and Interviewer, Human Resources Coordinator
Education
High School Diploma -
Praise Academy
08.2007 - 05.2011
Some College (No Degree) - Criminal Justice
West Georgia Technical College
La Grange, GASkills
- Trilingual (Spanish/ Portuguese)
- Management
- Highly Detailed with a Strong focus on accuracy and quality
- Consistently meet deadlines and operational commitments
- Project Management and coordination
- Team leadership and cross functional operations
- Problem solving
- Site safety coordinator
Key Qualifications
- Bilingual (Spanish)
- Management
- Customer Service Representative
- Sales Representative
- Time Management
Timeline
Store Manager
Metal Supermarkets Atlanta Northwest
03.2019 - Current
Technical Support Supervisor
CDE Services
11.2017 - 02.2019
Quality Analyst Specialist
Alorica
03.2016 - 11.2017
High School Diploma -
Praise Academy
08.2007 - 05.2011
Some College (No Degree) - Criminal Justice
West Georgia Technical College