Jorge Benavides
Laredo,TX
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
15
15
years of professional experience
Work History
Supervisor
CH Robinson
03.2012 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhance communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Dispatcher
Ryder Logistics
03.2010 - 03.2012
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Education
Associate of Science - Criminal Justice
Laredo Community College
Laredo, TX12.2006
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Operations management
- Coaching and mentoring
- Multitasking Abilities
- Professionalism
- Adaptability
Timeline
Supervisor
CH Robinson
03.2012 - Current
Dispatcher
Ryder Logistics
03.2010 - 03.2012
Associate of Science - Criminal Justice
Laredo Community College
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