Jorge Carrera Flores
White Plains,MD
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pest Control Technician
Aptive Environmental
05.2023 - 03.2025
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Increased client retention through thorough inspections and customized pest management plans.
- Reduced callbacks with meticulous attention to detail during service visits.
- Enhanced company reputation for quality service, effectively communicating with clients, and providing clear explanations of treatment procedures.
Server
Galazio Restaurant
07.2021 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
McDonald's Restaurant
04.2019 - 06.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
GED -
General Education Development Diploma
White Plains, MD02.2024
Some College (No Degree) - Cybersecurity
University of Maryland Global Campus
Hyattsville, MDSkills
- Hazardous material handling
- Sanitation and chemical safety
- Pest control
- Clean driving record
- Data entry and professionalism
- Customer education and engagement
- Problem-solving skills
- Written communication and active listening
- Quality assurance
- Comfortable with power tools
- Adaptability
Languages
2
Languages
Spanish
Full Professional
Certification
cybersecurity
Timeline
Certified Pest Control Technician
Aptive Environmental
05.2023 - 03.2025
Server
Galazio Restaurant
07.2021 - 04.2023
Cashier
McDonald's Restaurant
04.2019 - 06.2021
GED -
General Education Development Diploma
Some College (No Degree) - Cybersecurity
University of Maryland Global Campus