Jorge Degollado Quiroz
San Antonio,TX
Summary
Focused Director Of Operations with over 2 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Dynamic Sales Executive 3 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
8
8
years of professional experience
Work History
Director of Operations
Cuarto De Kilo
03.2022 - 07.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
New and Used Salesman
Universal Toyota
03.2020 - 03.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Grill Cook
Hopdoddy Burger Bar
06.2019 - 02.2020
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
District Manager
Subway
10.2015 - 06.2019
- Supervised 14 locations to enforce high-quality standards of operation.
- Generated financial and operational reports to assist management with business strategy.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Education
Associate of Science - Culinary Arts
August Escoffier School of Culinary Arts
Austin, TX06.2018
High School Diploma -
Ronald Reagan High School
San Antonio, TX06.2016
Skills
- Operational Leadership
- Develop Policies
- Social Media Platforms
- Operational Excellence
Languages
Spanish
Full Professional
Timeline
Director of Operations
Cuarto De Kilo
03.2022 - 07.2023
New and Used Salesman
Universal Toyota
03.2020 - 03.2022
Grill Cook
Hopdoddy Burger Bar
06.2019 - 02.2020
District Manager
Subway
10.2015 - 06.2019
Associate of Science - Culinary Arts
August Escoffier School of Culinary Arts
High School Diploma -
Ronald Reagan High School
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