Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Director of Operations
Bluestreak
01.2018 - Current
Oversaw day-to-day production activities in accordance with business objectives.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Defined, implemented and revised operational policies and guidelines.
Monitored office workflow and administrative processes to keep operations running smoothly.
Monitored budget and utilized operational resources.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Technical Trainer
Fiber 101
01.2016 - 02.2018
Created courseware using online learning management system tool and various graphics and multimedia software programs.
Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
Developed curricula, instructions, documentation and written tests for Fiber Optic training courses.
Owner/Operator
Florida Keys Network Solutions
04.2016 - 01.2018
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reconciled daily sales, returns and financial reports in QuickBooks.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.