Jorge Dominguez

• Assisted customers with product inquiries and service options, enhancing overall satisfaction.
• Processed transactions accurately using point-of-sale systems, ensuring efficient checkout
• Maintained store organization and cleanliness, contributing to positive shopping environment.
• Collaborated with team members to achieve daily sales goals and improve customer engagement.
• Educated customers on new products and promotions, driving awareness and interest in offerings.
• Adapted quickly to changes in store procedures and promotions, maintaining operational efficiency.
• Resolved customer complaints effectively, fostering trust and loyalty within the client base.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
• Maintained tidy and organized store to comply with cleanliness standards.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Answered questions about store policies and addressed customer concerns.
• Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

Door-to-door for AT&T

Promoted AT&T wireless and internet services through door-to-door sales. Engaged with customers, explained products and promotions, answered questions, and helped customers choose plans that fit their needs. Built relationships with potential customers, generated leads, handled objections, and worked toward daily and monthly sales goals.

• Managed client accounts to ensure satisfaction and retention.
• Collaborated with cross-functional teams to deliver tailored solutions.
• Executed daily account reviews to identify growth opportunities.
• Utilized CRM software to track customer interactions and feedback.