Motivated pharmacist trained in management, clinical, and practical areas. Highly effective at management, data analysis, and organization. Exceptional interpersonal, communication, and multitasking abilities. Prepared to deliver first-rate results to Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in State and Federal guidelines and regulations and pharmacy operations. Bringing successful career history comprising more than 20 years.
Hi, I’m
Jorge Este-McDonald
Lake Charles,LA
Summary
Overview
25
years of professional experience
Work History
Brookshire Brothers PharmacySulphur, LA
Pharmacy Manager
04.2022 - Current
Job overview
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Vaccinated patients provide immunity against influenza, pneumonia, and other diseases.
- Developed policies and procedures for effective pharmacy management.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Build trusting collaborative relationships internally and externally. Promotes team-based work environment that ,embraces, and values diversity in others
Kroger PharmacyBeaumont, TX
Pharmacy Manager
07.2020 - 03.2022
Job overview
- Resolved all issues professionally and in timely manner
- Worked collaboratively in team environment
- Utilized strong interpersonal and communications skills to serve customers
- Oversee daily business operations of pharmacy
- Dispense prescription medications and advise patients
- Manage pharmacy staff and inventory
- Ensure safe storage of prescription drugs and controlled substances
WalmartOrange, TX
Pharmacy Manager
02.2009 - 04.2020
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve customers
- Provided advice about health issues, symptoms, and medications in response to customer inquiries
- Recruited, trained, and managed staff
- Ordered and sold medications and other stock
- Filled and verified prescriptions
- Improve pharmacy
- Managed the pharmacy budget
- Improve overall sales in pharmacy from 2 million to 7million dollars
- Identified, reviewed, and applied policies and procedures to make informed judgments, then interpreted the information to make optimal decisions
- Identified and analyzed data, evidence, and content for problems to determine root causes
- Identified and implemented solutions to positively impact performance
- Developed the Point of Care Testing Program, immunization programs, and the Medication Therapy
- Management Program
- Increased pharmacy revenue and profits by over 10 % every fiscal year and customers by diversifying services and offerings
KrogerOrange, TX
Staff Pharmacist/Assistant Manager
10.2007 - 02.2009
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve customers
- Provided advice about health issues, symptoms, and medications in response to customer inquiries
- Recruited, trained, and managed staff
- Ordered and sold medications and other stock
- Filled and verified prescriptions
CVS Health RetailOrange, TX
Pharmacy Manager
07.2005 - 09.2007
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve customers
- Provided advice about health issues, symptoms, and medications in response to customer inquiries
- Recruited, trained, and managed staff
- Ordered and sold medications and other stock
- Filled and verified prescriptions
- Managed the pharmacy budget
- Administrative duties included budgeting, payroll, training, ordering products, and analyzing sales and metrics
Oschner HospitalNew Orleans, LA
Pharmacy Supervisor
08.2003 - 07.2005
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve customers
- Maintained records such as pharmacy files, patient profiles, and charge file systems
- Planned, implemented, and oversaw procedures for mixing, packaging, and labeling pharmaceuticals
- Supervised pharmacy students, licensed pharmacists, and pharmacy technicians
- Made sure drugs were prescribed and dispensed accurately
- Reported to the Pharmacy Director
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
River Oaks Psychiatric HospitalNew Orleans, LA
Pharmacy Director
08.2003 - 07.2005
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve patients
- Monitored the supply of all medications used in the hospital
- Was in charge of purchasing, manufacturing, dispensing, and quality testing the medication stock
- Established and planned overall policies and goals in the facility
- Maintained contact with the medical director, director of nursing, and the CEO
- Managed the hospital formulary and budget
- Dispensed medication by reviewing and interpreting physician orders
- Controlled distribution and dispensing of medications
- Assisted with JCAHO compliance
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
WalgreensNew Orleans, LA
Staff Pharmacist
06.1998 - 07.2002
Job overview
- Resolved all issues professionally and in a timely manner
- Worked collaboratively in a team environment
- Utilized strong interpersonal and communications skills to serve customers
- Provided advice about health issues, symptoms, and medications in response to customer inquiries
- Ordered and sold medicines and other stock
- Processed prescriptions and dispensed medication
- Directly supervised 3 Pharmacy Technicians, interns and support staff while on duty.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Maintained state and federal records of legendary drugs and controlled substances.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Effectively resolved insurance rejections and other billing issues.
Education
Xavier University of LouisianaNew Orleans, LA
Pharmacy, Doctorate from Pharmacy
05.1998
University Overview
Alabama State UniversityMontgomery, AL
Bachelor of Science from Chemistry
05.1997
University Overview
Skills
- Licensed in Louisiana and Texas;
- APHA Immunization Certification
- Pain Management Certification;
- Quality assurance
- Recruitment and hiring
- Data analysis
- Clinical pharmacy
- Louisiana/Texas Laws and Regulations
- Overseeing Pharmacy Operations
- Regulatory Requirements
- Policy Enforcement
- Medication Therapy Management
- HIPAA Guidelines and Regulations
- Immunization
- Medicare Compliance
Timeline
Pharmacy Manager
Brookshire Brothers Pharmacy
04.2022 - Current
Pharmacy Manager
Kroger Pharmacy
07.2020 - 03.2022
Pharmacy Manager
Walmart
02.2009 - 04.2020
Staff Pharmacist/Assistant Manager
Kroger
10.2007 - 02.2009
Pharmacy Manager
CVS Health Retail
07.2005 - 09.2007
Pharmacy Supervisor
Oschner Hospital
08.2003 - 07.2005
Pharmacy Director
River Oaks Psychiatric Hospital
08.2003 - 07.2005
Staff Pharmacist
Walgreens
06.1998 - 07.2002
Xavier University of Louisiana
Pharmacy, Doctorate from Pharmacy
Alabama State University
Bachelor of Science from Chemistry