Jorge Hernandez
Rosemead,California
Summary
Dedicated driver with a clean driving record and strong time management skills, previously at Master Transportation. Proven track record of on-time deliveries and exceptional customer service, fostering trust and satisfaction. Expertise in route optimization and adherence to safety regulations, ensuring efficient and reliable transportation solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Plastic Express
06.2016 - 04.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Driver Supervisor
Loretta Lima
03.2012 - 04.2016
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Driver
Master Transportation
01.2009 - 02.2012
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Education
GED -
Roosevelt High School
Los Angeles, CA06-1980
Skills
- Time management
- commercial Driver's license
- Customer service
- Clean driving record
Accomplishments
I worked in transportaion for 45 years.
Certification
Class A commercial license
Certified Forkcliff Driver
Certified in Electric and Manuel Power Jack
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Driver
Plastic Express
06.2016 - 04.2024
Driver Supervisor
Loretta Lima
03.2012 - 04.2016
Driver
Master Transportation
01.2009 - 02.2012
GED -
Roosevelt High School
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