Summary
Overview
Work History
Education
Skills
Timeline
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Jorge Jimenez Romero

Miami,FL

Summary

Experienced bartender dedicated to delivering outstanding guest experiences and exceptional service in high-pressure environments. Proficient in multitasking and managing multiple priorities effectively. Strong knowledge of beverage preparation and customer engagement techniques.

Overview

10
10
years of professional experience

Work History

Car Salesperson

Tropical Chevrolet
Miami, Florida
03.2025 - 07.2025
  • Demonstrated vehicle features and technology to enhance customer understanding.
  • Conducted test drives to showcase vehicle performance and comfort.
  • Collaborated with finance team to facilitate loan applications and approvals.

Salesperson

Brickell Honda
Miami, Florida
01.2024 - 10.2024
  • Utilized CRM software to record customer interactions and preferences.
  • Resolved customer complaints promptly and efficiently.
  • Advised customers on the latest product features and benefits.

Manager

Polo Norte Cuban Restaurant
Miami, FL
10.2022 - 01.2024
  • Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
  • Trained new employees on service standards and restaurant procedures.
  • Developed menus in collaboration with chefs to enhance customer offerings.
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Banquet Captain

Comodoro Hotel
La Habana, Cuba
02.2021 - 07.2022
  • Supervised banquet staff during events at a premier hotel venue.
  • Delivered exceptional customer service to guests during meal service.
  • Managed inventory of banquet supplies and equipment efficiently.

Bartender

Bodeguita del Medio
La Habana, Cuba
03.2015 - 12.2020
  • Mixed cocktails and beverages according to established recipes and customer preferences.
  • Managed inventory levels and organized supplies for efficient bar operations.
  • Assisted in developing seasonal drink menus based on trending flavors and local ingredients.
  • Greeted customers and provided excellent customer service.

Education

BBA - Business Management

Universidad De La Habana
La Habana
07-2019

Skills

  • Conflict resolution
  • Effective communication
  • Training and development
  • Problem solving
  • Client retention
  • Team leadership

Timeline

Car Salesperson

Tropical Chevrolet
03.2025 - 07.2025

Salesperson

Brickell Honda
01.2024 - 10.2024

Manager

Polo Norte Cuban Restaurant
10.2022 - 01.2024

Banquet Captain

Comodoro Hotel
02.2021 - 07.2022

Bartender

Bodeguita del Medio
03.2015 - 12.2020

BBA - Business Management

Universidad De La Habana

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