Jorge Lozano
El Paso,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Job Auto Sales LLC
Sales Representative
01.2019 - Current
- Increased customer satisfaction by providing personalized assistance and tailored vehicle recommendations.
- Boosted sales revenue through effective negotiation and closing tactics.
- Collaborated with finance department to secure optimal financing options for customers.
- Utilized digital marketing tools to create targeted advertising campaigns that drove showroom traffic.
- Developed strong rapport with clients to foster trust and long-term relationships.
- Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
- Answered telephone and email inquiries from potential customers.
GNC
Sales Rep Employment
01.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Job Transmission LLC
Mechanic
11.2017 - 12.2018
- Enhanced transmission system performance by conducting thorough diagnostics and identifying technical issues.
- Maintained accurate records of completed repairs, enhancing communication among team members for future service needs.
- Collaborated with other technicians to complete complex repair jobs efficiently and accurately.
- Met with customers to discuss mechanical issues and proposed fixes.
- Developed strong problem-solving skills through extensive hands-on experience with various makes and models of vehicles.
- Cleaned and inspected parts for quality and compliance with standards.
Education
No Degree - Marketing
University of Texas At El Paso
El Paso, TX05.2025
High School Diploma -
El Dorado High School
El Paso, TX01.2016
Skills
- Goal-Oriented
- Strong negotiation
- Upselling strategies
- Competitive
- Relationship Building
- Financing knowledge
- Customer Service
- Problem-solving skills
- Microsoft Power Apps
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Job Auto Sales LLC
Sales Representative
01.2019 - Current
GNC
Sales Rep Employment
01.2019 - 03.2020
Job Transmission LLC
Mechanic
11.2017 - 12.2018
No Degree - Marketing
University of Texas At El Paso
High School Diploma -
El Dorado High School
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