Jorge Maciel
Dallas,TX
Summary
Dynamic Sales Associate with a proven track record at SportCity Toyota, excelling in customer education and upselling techniques. Adept at building strong relationships and leveraging product knowledge to enhance customer satisfaction. Recognized for driving sales growth through effective inventory management and strategic promotional initiatives.
Overview
12
12
years of professional experience
Work History
Sales Associate
SportCity Toyota
Dallas, TX
08.2021 - Current
- Assisted customers with product selection and inquiries.
- Educated customers about product features and benefits.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
Sales Associate
Trophy Nissan
Mesquite, TX
07.2016 - 12.2019
- Assisted customers with product selection and inquiries.
- Educated customers about product features and benefits.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Commercial Technician
Mastec Advanced Technologies
Dallas, TX
05.2013 - 04.2016
- Installed and maintained telecommunications equipment on residential and commercial sites.
- Assisted with troubleshooting and resolving technical issues for customers.
- Collaborated with team members to complete installation projects efficiently.
- Ensured compliance with safety standards during all operational tasks.
- Utilized hand tools and power tools effectively for installations and repairs.
- Documented service calls and completed work orders accurately in the system.
- Communicated clearly with customers about service procedures and timelines.
- Participated in training sessions to improve technical skills and knowledge base.
- Conducted regular inspections of all installed systems in order to detect any possible malfunctions before they occur.
- Documented all activities relating to installation, repair, and maintenance of commercial equipment for future reference.
Education
High School Diploma -
H. Grady Spruce
Dallas05-2006
Some College (No Degree) - Business Management
Eastfield College
Mesquite, TXSkills
- Product knowledge
- Customer education
- Upselling techniques
- Sales reporting
- Inventory management
- Customer relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
SportCity Toyota
08.2021 - Current
Sales Associate
Trophy Nissan
07.2016 - 12.2019
Commercial Technician
Mastec Advanced Technologies
05.2013 - 04.2016
High School Diploma -
H. Grady Spruce
Some College (No Degree) - Business Management
Eastfield College
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