Jorge Morales
Northbrook,IL
Summary
Dynamic and customer-focused professional with experience at Maria Sanchez, excelling in guest engagement and service quality. Proven ability to enhance dining experiences through effective order taking and collaboration with kitchen staff. Recognized for maintaining cleanliness and fostering strong relationships, ensuring positive feedback and repeat patronage.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Maria Sanchez
09.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Landscape Worker
Jacob Gregermen
07.2022 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
Education
No Degree - Real Estate
Glenbrook South =
4000 W Lake Ave, Glenview, IL 6002606-2027
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Food presentation
- Guest engagement
- Check accuracy
- Server collaboration
- Food hygiene
- Guest relations
- Safe food handling
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Maria Sanchez
09.2022 - Current
Landscape Worker
Jacob Gregermen
07.2022 - Current
No Degree - Real Estate
Glenbrook South =
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