Jorge Orellana
Fresno,TX
Summary
- Floor & Decor (Nov 2017 – Oct 2023): I started as a cashier and was promoted to sales floor associate and then assistant department manager, where I managed one of the store’s largest departments and made sure daily operations, inventory, and customer service ran smoothly.
- Leasing Consultant (Oct 2023 – Present): I work as a leasing consultant for apartments. I started at a 55+ senior property called Emerson Pines and now work at Valencia Grove, a multi-family apartment community. I give tours, help with applications, and assist with leasing and move-ins.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Investors’ Property Services
Houston, TX
10.2023 - Current
- Leasing professional with nearly 3 years of experience in senior living and apartment communities.
- Gave property tours, helped applicants through the leasing process, prepared leases, and coordinated move-ins.
- Collected rent, maintained resident records, and used property management software for daily tasks.
- Assisted residents with questions and concerns while helping improve occupancy and resident retention through follow-up and communication.
Assistant Manager
Floor & Decor
Houston, TX
11.2017 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Mentored team members to enhance professional development and accountability in workplace
- Once or even a few times a year I help out my store or other stores for inventory
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Trained people on their product knowledge
- Assisted on opening the current store I worked in
- Planned out an planogram on how to set up the department by wood material and price point
- Ran registers
Education
High School Diploma -
Elsik High School
Houston, TX05.2018
Skills
- Sales
- Google Drive
- Team Work
- Good with paper work
- Sales Activities
- Communication
- A Very Persuasive Person
- Tech
- Fluent in spanish and english
- People person
- Persuasive
- Excellent on negotiating
- Team Player
- Speaking in public
- Active listening
- Strategic thinking
- Customer satisfied
- Marketing skills
- Flexibility
- Customer Relationship
- Management
- Problem solver
- Time Management
- File management
- Phone and email etiquette
- Telephone and email etiquette
- Sales techniques
- Closing techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Consultant
Investors’ Property Services
10.2023 - Current
Assistant Manager
Floor & Decor
11.2017 - 10.2023
High School Diploma -
Elsik High School