Jorge Peña Mendez
Bronx,NY
Summary
Motivated and eager to contribute to a prestigious company, seeking an opportunity to gain valuable experience and showcase potential. Strong commitment to delivering exceptional service, ready to take on any assigned tasks with enthusiasm and dedication. Confident that skills and abilities will enable making a meaningful impact within the organization, while continuously growing both personally and professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens
02.2024 - Current
- Greet customers, provide a friendly atmosphere, and ensure customer satisfaction
- Provide advice concerning products and services needed assistance with
- Responsible for maintaining fellow team members up to date with responsibilities and duties
- Cash handling and managing
Sales Specialist
Charter Communications
07.2022 - 04.2023
- Greet customers, provide a friendly atmosphere, and ensure customer satisfaction
- Answered customer’s questions and attended to their concerns
- Provide advice concerning services
- Responsible for providing excellent customer service while obtaining knowledge of store services and products
Sales Associate
The Home Depot
04.2020 - 05.2022
- Customer Service Representative
- Answered customer’s questions and attended to their concerns
- Responsible for providing excellent customer service
- Greet customers, provide a friendly atmosphere, and ensure customer satisfaction
- Provide advice concerning specialized products or services
Receiving Associate
Burlington Coat Factory
01.2019 - 01.2020
- Responsible for providing excellent customer service while obtaining knowledge of store products
- Provide a friendly atmosphere and ensure customer satisfaction
- Maintain sales records for inventory control
- Maintain Stock
Education
High School Diploma -
Unity Center For Urban Technologies
Some College (No Degree) -
Medgar Evers College
Skills
- Ability to learn quickly
- Detail oriented
- Flexible work hours
- Fast worker
- Team player
- Experienced with Microsoft PowerPoint, Microsoft Word, Microsoft Word
- Multitasking Abilities
- Speak, read, and write English and Spanish fluently
- Relationship building
- Customer service and care
Certification
- Occupational Safety and Health Administration, 30 Hours
- Site Safety Training, 10 Hours
Timeline
Shift Lead
Walgreens
02.2024 - Current
Sales Specialist
Charter Communications
07.2022 - 04.2023
Sales Associate
The Home Depot
04.2020 - 05.2022
Receiving Associate
Burlington Coat Factory
01.2019 - 01.2020
High School Diploma -
Unity Center For Urban Technologies
Some College (No Degree) -
Medgar Evers College