Sarah Click
Johnson City,Tennessee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Chick-fil-A
Johnson City, Tennessee
05.2016 - Current
- Oversaw daily store operations, ensuring smooth functioning and high efficiency.
- Developed strategies to enhance operational productivity across all departments.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Resolved customer complaints swiftly, fostering a positive dining atmosphere.
- Scheduled shifts and managed time-off requests for team members effectively.
- Maintained composure in high-stress situations, promoting team stability.
Education
Associate of Applied Science - Nursing
Northeast State Community College
Blountville, TNSkills
- Critical thinking
- Professional telephone etiquette
- Customer service
- Self-Directed
- Organization and time management
- Calm under pressure
- Microsoft Word
- Team collaboration
- Ability to learn quickly
- Microsoft office
Certification
- Currently enrolled in a CNA program with Ballad Health
Timeline
Shift Lead Manager
Chick-fil-A
05.2016 - Current
Associate of Applied Science - Nursing
Northeast State Community College
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