Jorge Pelayo
Yerington
Summary
Dedicated professional with a strong work ethic and proven customer service skills, honed at McDonald's. Known for maintaining cleanliness and organization while ensuring a welcoming environment. Reliable and punctual, I excel in problem-solving and multitasking, consistently enhancing customer satisfaction through efficient service and attention to detail.
Overview
4
4
years of professional experience
Work History
Porter
Golden Gate
06.2024 - 01.2025
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Crew Member
McDonald's
08.2020 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Motorcross
UTI Avondale
Avondale, AZHigh School Diploma -
Yerington High
Yerington, NV06.2024
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Safety awareness
- Punctual and dependable
- Cleanliness and hygiene
- Reliability and punctuality
- Supply stocking and organization
Timeline
Porter
Golden Gate
06.2024 - 01.2025
Crew Member
McDonald's
08.2020 - 06.2024
Motorcross
UTI Avondale
High School Diploma -
Yerington High
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