Jorge pina
Rowlett,tx
Summary
Dynamic restaurant manager with proven expertise in team management, customer engagement, and inventory control. Committed to fostering a positive atmosphere while optimizing operational efficiency and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Salis Pizza
Garland Texas
03.2019 - Current
- Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
- Developed and implemented operational procedures to improve efficiency and customer satisfaction.
- Managed inventory levels, optimizing supply chain processes to minimize waste and control costs.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Increased sales during off-peak hours by creating and promoting special offers.
Tear Down Dept
Gulf States Door Control
Rockwall, TX
10.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Garland High School
Garland, TXSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Food service background
- Heavy lifting
- Heavy equipment
- Heavy equipment hauling
- Lifting heavy objects
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Albanian
Limited Working
Timeline
Tear Down Dept
Gulf States Door Control
10.2022 - 01.2024
Restaurant Manager
Salis Pizza
03.2019 - Current
High School Diploma -
Garland High School