Jorge Saenz
Corpus Christi,TX
Summary
Logical Premises Technician with strengths in customer service, wiring and installation and dispute resolution. Looking to tackle new responsibilities and build upon skills as a DMS/EMS/SCADA analyst in corpus christi. Accomplished at researching, calming and resolving customer conflicts. Determined student with eagerness to learn new skill and gain new knowledge and drive to succeed.
Overview
4
4
years of professional experience
Work History
Premise Technician
AT&T
Corpus Christi, TX
06.2021 - Current
- Troubleshot fiber optics equipment, tracing faults and completing skilled repairs.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Measured, cut, spliced and installed wires and cables.
Postal Clerk
USPS
Corpus Christi, TX
10.2021 - 12.2024
- Weighed packages for shipping and applied appropriate postage stamps or labels.
- Maintained efficient workflow within the department through effective communication with co-workers.
- Assisted in maintaining cleanliness of work area throughout shift.
Perishables Representative
HEB Grocery Store
Corpus Christi, TX
06.2022 - 06.2023
- Inspected and monitored product quality, shelf life, and temperature of perishable items.
- Organized storage areas for efficient retrieval of perishables.
- Created labels for all incoming packages containing perishable goods.
- Assisted customers with selecting, packing, and transporting perishable items safely.
Education
High School Diploma -
Edinburg North High School
Edinburg, TX06-2018
Some College (No Degree) - Pharmacy Technician
Southern Careers Institute Inc
Austin, TXSkills
- Customer Service Experience
- Dispute Resolution
- Network Configuration
- Electrical Wiring
- Ladder Safety
- Excellent Troubleshooting Proficiency
- Equipment Troubleshooting
- Hardware Installation
- Instructing Customers
- Equipment Safety
- Troubleshooting and Repair
- Writing Reports
- Troubleshooting and Resolution
- Safety Practices
- Safety Awareness
- Complaint Handling
- Quality Control
- Stock Management
- Multitasking
- Teamwork and Collaboration
- Analytical Thinking
- Relationship Building
Languages
Spanish
Limited
Timeline
Perishables Representative
HEB Grocery Store
06.2022 - 06.2023
Postal Clerk
USPS
10.2021 - 12.2024
Premise Technician
AT&T
06.2021 - Current
High School Diploma -
Edinburg North High School
Some College (No Degree) - Pharmacy Technician
Southern Careers Institute Inc