Jorge Saldivar
Brownsville
Summary
I am Currently 22 Years old. I am a very outgoing person and I find it easy to talk to new people. I have Dedicated Customer Service, providing skills to prioritize and multi-task in fast-paced working environment. I successfully engage as part of team to reach personal and business goals. I am known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Sales/Customer Service Representative
Best Buy
Brownsville
09.2024 - 02.2025
- I was in Charge of pursuing sales, and helping customers with whatever they needed. I also helped charge customers with whatever products they wanted to take.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided exceptional customer service to ensure customer satisfaction.
Customer Service Cashier
JMS Metals LLC
Brownsville
08.2021 - 04.2024
- Processed customer transactions accurately and efficiently at JMS Metals LLC.
- Assisted customers with product inquiries and recommendations daily.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled customer complaints professionally, resolving issues promptly.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley Brownsville Campus
Brownsville, Texas 08.2022 - 03.2026
South Texas ISD Medical Professions
Olmito, TXSkills
- Bilingual
- Medical terminology
- Team collaboration
- Critical thinking
- Customer service
- Active listening
- Adaptive team player
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Sales/Customer Service Representative
Best Buy
09.2024 - 02.2025
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley Brownsville Campus
08.2022 - 03.2026
Customer Service Cashier
JMS Metals LLC
08.2021 - 04.2024
South Texas ISD Medical Professions