Jorge Santana
Jersey City,NJ
Summary
Results-oriented asset offering several years of experience in the field of sales and manager roles. Employing 'voice of the client' expertise to drive top-quality client experience and satisfaction. Outstanding communicator excelling at building and retaining long-term relationships.
Overview
15
15
years of professional experience
Work History
Lead Budtender
Blossom Dispensary
Jersey City , NJ
2024.04 - Current
- Managed weekly inventory of cannabis products and supplies.
- Assisted customers in selecting the most appropriate strain for their individual needs.
- Conducted daily sales reports to track progress against goals.
Real Estate Agent
Stratton Group
Tucson , AZ
2020.04 - 2024.03
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
District Sales Manager
Sprint/T-mobile
Tucson , AZ
2018.11 - 2020.03
- Developed and implemented strategies to increase market share and profitability of the district.
- Effectively managed and mentored a team of sales representatives to maximize productivity.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
Field Interviewer
Dept Of Defense
Tucson , AZ
2017.12 - 2018.07
- Conducted in-depth face-to-face interviews with survey participants.
- Recorded and entered survey response data accurately into database.
- Effectively managed numerous simultaneous independent field tasks.
Bilingual Case Manager
Cox Communications
Tulsa , OK
2016.10 - 2017.12
- Delivered case management services to a wide range of clients, catering to their needs in both English and Spanish.
- Monitored and tracked assigned cases, ensuring progress and providing necessary follow-up.
Senior Client Relations Specialist
Synergy Strategies
Santiago , DR
2010.01 - 2015.12
- Implemented strategies to enhance customer satisfaction through exceptional service.
- Identified and addressed customer needs promptly and efficiently.
Education
Associate of Science - Industrial And Organizational Psychology
PUCMM
Dominican Republic2015-01
Bachelor of Science - Business Administration And Management
PUCMM
Dominican Republic2015-01
Skills
- Strong Work Ethic
- Sales proficiency
- Client Retention Strategies
- Workforce Management
- Business Analysis
- Predictive analysis
- Business Intelligence
- Data Security
- [Spanish] Fluency
Languages
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Lead Budtender
Blossom Dispensary
2024.04 - Current
Real Estate Agent
Stratton Group
2020.04 - 2024.03
District Sales Manager
Sprint/T-mobile
2018.11 - 2020.03
Field Interviewer
Dept Of Defense
2017.12 - 2018.07
Bilingual Case Manager
Cox Communications
2016.10 - 2017.12
Senior Client Relations Specialist
Synergy Strategies
2010.01 - 2015.12
Associate of Science - Industrial And Organizational Psychology
PUCMM
Bachelor of Science - Business Administration And Management
PUCMM
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