Jorge Abel Villanueva
Mesquite,NV
Summary
Proven leader with extensive experience in operations management and staff education, notably at Primex Plastics Corporation. Expert in strategic planning and complex problem-solving, I excel in enhancing team performance and productivity. My proactive approach has significantly improved customer service standards, demonstrating my commitment to excellence and attention to detail. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work.
Overview
13
13
years of professional experience
Work History
Supervisor
Primex Plastics Corporation
Mesquite, NV
2014.02 - Current
- Maintained positive working relationship with fellow staff and management.
- Complied with company policies, objectives and communication goals.
- Created new strategies for improving customer service standards within the organization.
- Assessed company operations for compliance with safety standards.
- Directed and supervised team of 6 employees in daily operations.
- Directed and supervised all 3 Shifts.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Developed strategies to improve team performance and productivity.
Mechanic
Conestoga Golf Club
Mesquite, NV
2016.01 - 2019.12
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Conducted test drives before and after repair services.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Diagnosed and repaired vehicles during road call situations.
Supervisor
Premier Meat Company
Vernon, CA
2011.09 - 2013.12
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
- Complied with company policies, objectives and communication goals.
- Directed and supervised team of 8 employees in daily operations.
Education
South Gate High School
3351 Firestone Blvd, South Gate, CA 902802011-06
Some College (No Degree) - Criminal Justice
East Los Angeles College
Monterey Park, CASkills
- Schedule development
- Public speaking
- Policy enforcement
- Staff education
- Operations management
- Task delegation
- Forklift
- Attention to detail
- Coaching and mentoring
- Strategic planning
- Decision-making
- Staff management
- Department organization
- Training and mentoring
- Complex Problem-solving
Timeline
Mechanic
Conestoga Golf Club
2016.01 - 2019.12
Supervisor
Primex Plastics Corporation
2014.02 - Current
Supervisor
Premier Meat Company
2011.09 - 2013.12
South Gate High School
Some College (No Degree) - Criminal Justice
East Los Angeles College