Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Andres Gallo

Revere,MA

Summary

Dynamic professional with extensive experience in fine dining and customer service, notably at The Banks Seafood and Steak. Excelled in wine pairings and enhanced dining experiences, contributing to menu development and maximizing upselling opportunities. Adept at fostering team collaboration and maintaining high standards of service, demonstrating exceptional communication skills and a commitment to excellence.

Overview

2
2
years of professional experience

Work History

Bartender/Server

The Banks Seafood and Steak
03.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Suggested wine pairings to go with specific menu items.
  • Took and submitted orders that accommodated customer preferences and dietary requirements.
  • Assisted in menu development by providing feedback on popular dishes and guest requests.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.

Bartender

Dryft
04.2023 - Current

•Part time.

  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Server Assistant/Bartender

Barcelona Wine Restaurant
07.2022 - 04.2023

Education

Flight Attendant -

Academy of Aviation
Colombia

Skills

  • Customer service
  • Fine dining experience
  • Wine pairings
  • Team player attitude
  • Clear and effective communication

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Dryft
04.2023 - Current

Bartender/Server

The Banks Seafood and Steak
03.2023 - Current

Server Assistant/Bartender

Barcelona Wine Restaurant
07.2022 - 04.2023

Flight Attendant -

Academy of Aviation
Jorge Andres Gallo