Jorge Enrique Lopez-Castro
West Palm Beach,FL
Summary
Dynamic sales professional with a proven track record at Braman Honda Of Palm Beach, excelling in lead prospecting and customer relationship management. Achieved significant sales growth through strategic cold calling and effective sales consultations. Expertise in client service is complemented by strong post-sales support and closing abilities, driving client satisfaction and retention. Committed to leveraging skills to further enhance sales performance in future roles.
Overview
9
9
years of professional experience
Work History
Vehicle Exchange Program (V.E.P) Manager
Braman Honda Of Palm Beach
Greenacres, Florida
03.2023 - 12.2024
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established relationships with key clients, while maintaining existing customer base.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Generated new business opportunities through cold calling campaigns.
- Collaborated with team members to develop effective sales plans.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
V.I.P Sales Coordinator
Lithia Motors, Inc
Miami Gardens, Florida
06.2022 - 02.2023
- Generated leads through cold calling, networking, referrals and other methods.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Maintained accurate records of sales activity and generated reports for management review.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
V.I.P Sales Coordinator
Lehman Auto World
Miami Gardens, Florida
01.2019 - 06.2022
- Generated leads through cold calling, networking, referrals and other methods.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Maintained an up-to-date database of prospective clients and their contact information.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
Salesperson
Palm Springs Kia
Palm Springs, CA
10.2018 - 12.2018
- Educated customers about products and services offered by the company.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Assisted customers in selecting appropriate products or services for their needs.
- Generated new business opportunities through cold calling campaigns.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
Salesperson
I-10 Toyota
Indio, CA
02.2018 - 10.2018
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Generated new business opportunities through cold calling campaigns.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
Salesperson
Palm Springs Motors
Palm Springs, Califo
05.2017 - 02.2018
- Maintained accurate records of customer interactions and transactions.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Identified customer needs by asking questions and advising on best solutions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Community Marketing Agent
Diamonds Resort International
Palm Springs, CA
08.2016 - 01.2017
- Coordinated with external vendors for advertising materials, sponsorships, and other activities related to marketing projects.
- Organized promotional events to raise awareness of products and services within the community.
- Maintained up-to-date knowledge of industry trends and best practices.
- Provided excellent customer service by responding promptly to inquiries.
- Explained benefits and advantages of different product and service offerings to customers.
Community Marketing Agent
Wyndham Vacation Ownership
Indio, CA
11.2015 - 03.2016
- Coordinated with external vendors for advertising materials, sponsorships, and other activities related to marketing projects.
- Maintained up-to-date knowledge of industry trends and best practices.
- Provided excellent customer service by responding promptly to inquiries.
- Provided assistance at product launches or special events held by the company or its partners and clients.
- Participated in trade shows and conferences to represent the company's products and services.
Education
High School Diploma -
Miami Sunset Senior High
Kendall05-2007
Sports Medicine
Miami Dade College
Miami, FLSkills
- Sales consultation
- Sales closing
- Lead prospecting
- Client service
- Cold calling
- Post-sales support
- Customer service
- Customer needs assessment
- Customer relationship building
- Prospecting skills
- Sales expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Vehicle Exchange Program (V.E.P) Manager
Braman Honda Of Palm Beach
03.2023 - 12.2024
V.I.P Sales Coordinator
Lithia Motors, Inc
06.2022 - 02.2023
V.I.P Sales Coordinator
Lehman Auto World
01.2019 - 06.2022
Salesperson
Palm Springs Kia
10.2018 - 12.2018
Salesperson
I-10 Toyota
02.2018 - 10.2018
Salesperson
Palm Springs Motors
05.2017 - 02.2018
Community Marketing Agent
Diamonds Resort International
08.2016 - 01.2017
Community Marketing Agent
Wyndham Vacation Ownership
11.2015 - 03.2016
High School Diploma -
Miami Sunset Senior High
Sports Medicine
Miami Dade College
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