Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
237 Grocery
Texarkana, AR
11.2022 - 12.2023
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
EMT-Basic
Lifenet
Texarkana, TX
12.2020 - 05.2021
Provided emergency medical care to patients in pre-hospital settings.
Assisted with patient assessments, such as measuring vital signs and assessing conditions.
Performed CPR, splinting of fractures, wound treatment and other life saving measures.
Managed airway maintenance, oxygen delivery and suctioning procedures.
Maintained accurate records of patient care treatments and transport information.
Communicated effectively with hospital staff upon arrival at the destination facility.
Responded quickly to 911 calls for medical assistance within designated service area.
Adhered strictly to HIPAA regulations when handling confidential patient information.
Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
Marketing Manager/Sales Manager
TD-Pro Marketing Soulations
Colorado Springs, CO
07.2018 - 05.2020
Developed and implemented marketing plans for new products.
Analyzed market trends to identify potential opportunities for growth.
Created content for promotional materials, including brochures, flyers, and websites.
Managed social media accounts and campaigns.
Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
Monitored competitors' activities to keep up with industry trends.
Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
Supervised a team of junior marketers in executing various projects.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Exceeded customer satisfaction by finding creative solutions to problems.
Assistant Loan Officer
Westeren Shamrock and Finance
Atlanta, TX
09.2016 - 05.2018
Assisted Loan Officers in preparing loan documents and disclosures for mortgage applications.
Provided customer service to borrowers, realtors, and other third-party contacts related to loan origination process.
Processed incoming loan applications within established time frames.
Conducted pre-qualification interviews with applicants to review their financial information and assess the risk associated with each loan request.
Performed quality control checks on completed files prior to submission for final approval.
Assisted Loan Officers in marketing activities such as generating leads through cold calls or attending events and trade shows.
Certified Nursing Assistant
Texarkana Nursing Center
Texarkana, AR
08.2010 - 05.2013
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Served meals to patients in their rooms and assisted with feeding when needed.
Observed patients for any changes in their physical or mental condition.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Busser
Pier 27 Beer Garden & Grill
Doddridge, AR
04.2006 - 12.2009
Provided quick and efficient clearing of tables between courses.
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Maintained cleanliness of restaurant dining area throughout shift.
Education
CMBP (Certified Medical Billing Professional) - Medical Billing
NAHAEC Medical Billing Certification
Doddridge, AR
03-2024
EMT Certification -
Texarkana College
Texarkana, TX
01-2020
High School Diploma -
Genoa Central High School
Texarkana, AR
05-2010
Skills
Payment Collection
Cash Handling
Product Recommendations
Customer Service
ID Verification
Payment Processing
Customer Assistance
Records Maintenance
Organizational abilities
Database Maintenance
Software Development Standards
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
HIPAA Compliance Certification
Medical Billing
Certification
EMT Certification 2020
CMBP (Certified Medical Billing Professional) 2024
Volunteer
Volunteered at Hospice Of Texarkana high school.
Accomplishments
CMBP with Honors
References
References available upon request.
Timeline
Cashier
237 Grocery
11.2022 - 12.2023
EMT-Basic
Lifenet
12.2020 - 05.2021
Marketing Manager/Sales Manager
TD-Pro Marketing Soulations
07.2018 - 05.2020
Assistant Loan Officer
Westeren Shamrock and Finance
09.2016 - 05.2018
Certified Nursing Assistant
Texarkana Nursing Center
08.2010 - 05.2013
Busser
Pier 27 Beer Garden & Grill
04.2006 - 12.2009
CMBP (Certified Medical Billing Professional) - Medical Billing