Jori Rackley
Greenville,SC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Goggin Warehouse
Morrow, GA
11.2024 - Current
- Decrease delivery discrepancies by 80% through tighter logistics controls and process alignment.
- Maintain comprehensive attendance, payroll, and leave records, safeguarding data accuracy and policy alignment.
- Facilitate recurring team performance meetings to assess progress, address gaps, and implement enhancements.
- Lead end-to-end employee lifecycle management, including recruitment, performance management, and terminations.
- Strengthen audit outcomes through bi-weekly random stock validations, resulting in long-term accuracy and compliance.
- Streamline daily operations and workflows, boosting productivity, reducing delays, and meeting performance standards.
- Fortify customer and internal relations by resolving client issues, addressing workplace conflicts, and actively pursuing overdue accounts to advance cash flow and brand trust.
Senior Specialist
Hyundai Transys Powertrain
West Point, GA
04.2023 - 11.2024
- Validated electronic shipment notifications for full traceability and accurate customer communication.
- Verified shipments in enterprise systems, resolving discrepancies to ensure error-free documentation and fulfillment.
- Controlled physical stock accuracy across storage and contingency zones, enabling rapid retrieval during critical operations.
- Enforced strict stock-rotation protocols across warehouse locations and outbound trailers, mitigating aging risk and preventing material obsolescence.
- Directed automated transfer flow from storage systems to production lines, assuring on-time Kia deliveries while preserving precise weight accuracy through warehouse platforms.
Shift Manager
Pizza Hut
Newnan, GA
03.2024 - 08.2024
- Facilitated briefings to align staff on revenue targets, safety compliance, promotional initiatives, and priorities.
- Supervised a six-member team, optimizing execution to accommodate demand and accelerate delivery by 20%.
- Lowered cash variances by 15%, enforcing money-handling controls and introducing secure storage protocols.
- Mediated staff and customer disputes with diplomacy, fostering a cooperative environment and confirming operations.
- Cut resolution time by 30% and strengthened loyalty retention, improving customer experience and addressing concerns.
Materials Specialist
3M
Greenville, South Carolina
07.2016 - 04.2023
- Improved inventory accuracy by 10% by identifying and escalating damaged inventory, preventing fulfillment delays.
- Augmented 20% of productivity and reduced delays, operating cranes, forklifts, and equipment to streamline material flow.
- Refined operational discipline and contributed to a 30% improvement in site safety conditions by supporting warehouse organization and sanitation initiatives.
- Minimized workplace incidents by 15%, executing precision movement of oversized loads in full alignment with company standards and OSHA safety protocols.
Chemical Operator
Patheon
Greenville, SC
05.2015 - 07.2016
- Upheld regulatory excellence through rigorous observance of GMP, ISO, and internal safety protocols.
- Executed contingency across workspaces, vessels, tanks, piping, and filtration systems to prevent contamination.
- Coordinated cross-functional efforts to consistently meet production timelines while sustaining strict quality targets.
- Performed precision calibration and upkeep of laboratory instruments to preserve data integrity and testing accuracy.
- Documented operations by tracking daily activities, administering accurate batch records, and ensuring GMP compliance.
Material Handler
MAU Workforce Solutions (BMW)
Greer, SC
04.2013 - 03.2015
- Executed dock operations while tracking shipment data accurately using Excel for inventory coordination.
- Operated industrial forklifts to transport components efficiently, upholding uninterrupted material flow to production lines.
- Maintained equipment handling regulations, completing forklift tasks safely while supporting daily warehouse operations.
Education
Bachelor of Science - Business Administration
Limestone College
Gaffney, SC2012
Skills
- Conflict Resolution
- Customer Satisfaction
- Quality Control
- Decision Making
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
- Inventory Management Foundations, 2023 – LinkedIn
- Managing logistics 2023 – LinkedIn
- Forklift, Overhead Crane, 2017 3M – Greenville, SC
AWARDS & RECOGNITIONS
3M Bronze Award
Timeline
Assistant Manager
Goggin Warehouse
11.2024 - Current
Shift Manager
Pizza Hut
03.2024 - 08.2024
Senior Specialist
Hyundai Transys Powertrain
04.2023 - 11.2024
Materials Specialist
3M
07.2016 - 04.2023
Chemical Operator
Patheon
05.2015 - 07.2016
Material Handler
MAU Workforce Solutions (BMW)
04.2013 - 03.2015
Bachelor of Science - Business Administration
Limestone College