Jorja Ibberson
Williston
Summary
Dedicated individual with a background in veterinary assistance and customer service. Known for multitasking and teamwork, contributing to improved clinic operations and animal care. Eager to apply skills in a challenging environment to support animal welfare.
Overview
7
7
years of professional experience
Work History
Cashier
Runnings
Williston
04.2025 - Current
- Maintained clean, organized checkout area, improving customer experience and satisfaction.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and digital payments securely and efficiently.
- Fulfilled additional responsibilities from management to enhance team productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Answered incoming telephone calls to provide store, products and services information.
- Upsold additional items based on customer interests, increasing average transaction value.
Veterinary Assistant
Western Veterinary Clinic
Williston
03.2023 - 11.2024
- Assisted veterinarians during examinations and treatments of various animal species.
- Monitored animal patients' vital signs during recovery, providing timely updates to veterinarian for optimal care.
- Administered medications and vaccines according to veterinary instructions.
- Ensured cleanliness of clinic, enhancing safety and comfort for both animal patients and clients.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administered vaccinations, medications, and treatments as prescribed by the veterinarian.
- Sterilized equipment and surfaces in exam rooms to ensure a safe environment for animal patients.
- Prepared for surgeries by efficiently organizing instruments, supplies, and equipment, contributing to smooth procedure flow.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
Volunteer
Mondak Animal Shelter
Williston
03.2019 - 08.2021
- Monitored animal behavior and health, alerting veterinary staff to potential issues.
- Ensured clean, safe living environments for animals, enhancing their well-being.
- Engaged volunteers in tasks, fostering teamwork and commitment to animal welfare.
- Executed assigned tasks promptly, supporting overall facility operations.
Education
High School Diploma -
Acellus Academy
Kansas City, MO05-2026
Skills
- Customer service
- Multitasking strength
- Teamwork and collaboration
- Flexible schedule
- Veterinary care
- Animal safety
- Veterinary procedures
Timeline
Cashier
Runnings
04.2025 - Current
Veterinary Assistant
Western Veterinary Clinic
03.2023 - 11.2024
Volunteer
Mondak Animal Shelter
03.2019 - 08.2021
High School Diploma -
Acellus Academy