Jorney Carpenter

• Managed high call volume while maintaining a professional and friendly demeanor with all customers.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
• Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
• Utilized strong organizational skills to maintain a clean and welcoming store environment that enhanced the overall shopping experience for customers.
• Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.
• Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
• Boosted sales through effective product recommendations tailored to individual customer needs.
• Assisted in inventory management tasks, ensuring accurate stock levels for optimal store performance.
• Resolved customer complaints with patience and understanding, enhancing overall customer satisfaction.
• Managed inventory, ensuring products were well-stocked and displayed attractively to catch customers' attention.
• Maintained cleanliness and organization of sales floor, creating pleasant shopping environment.

• Supported fellow cashiers with additional tasks, contributing to overall team efficiency.

General grooming assistant.

Animal care for boarded dogs.

Cashier & janitorial duties

• Facilitated smooth check-in and check-out processes for clients, contributing to an organized flow of daily appointments.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.