José Chavez Jr
Eugene,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Exceptional at leading and decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Counter Help
Panda Express Restaurant Group
01.2018 - 02.2020
- Maintained stock and replenished workstation products.
- Warmly welcomed customers upon approaching counter and placing orders.
- Professionally answered telephones and responded to customer inquiries.
- Performed arithmetic functions handling cash, close checks and balance register.
Shift Leader
Panda Express Restaurant Group
02.2020 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
Assistant Manager
Panda Express Restaurant Group
01.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Associate of Business Administration - Business Management
Linn Benton Community College
Albany, OR06.2020
Master of Criminal Justice - Criminal Justice
Linen Benton Community College
Albany, OR06.2019
Skills
- Exceptional Customer Service
- Business Planning
- Interpersonal Savvy
- Business Acumen
- Driven for Results
- Passionate
- Hard Working
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Panda Express Restaurant Group
01.2021 - Current
Shift Leader
Panda Express Restaurant Group
02.2020 - 01.2021
Counter Help
Panda Express Restaurant Group
01.2018 - 02.2020
Associate of Business Administration - Business Management
Linn Benton Community College
Master of Criminal Justice - Criminal Justice
Linen Benton Community College
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