Josafat Estrada
Hobbs,NM
Summary
Dynamic professional with a strong background in customer service and heavy equipment operation, honed at Walmart and Waste Control Specialists LLC. Proven ability to optimize workflow efficiency and ensure safety compliance. Skilled in schedule coordination and training, with a clean driving record and a commitment to teamwork and communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Writer
Walmart
Hobbs, NM
07.2025 - Current
- Managed service appointments, ensuring timely communication with customers and technicians.
- Coordinated repair orders, prioritizing tasks to optimize workflow efficiency.
- Utilized service management software to track job progress and inventory levels.
- Trained junior service writers on customer service protocols and software systems.
Heavy Equipment Operator
Waste Control Specialists LLC
Andrews, TX
01.2018 - 07.2025
- Operated heavy machinery safely and efficiently in compliance with safety regulations.
- Conducted routine inspections of equipment to identify maintenance needs and ensure optimal performance.
- Assisted in loading and unloading materials, maintaining organization on-site for improved workflow.
- Collaborated with team members to execute project tasks, enhancing teamwork and communication skills.
Education
High School Diploma -
Weslaco High School
Weslaco, TXSkills
- Sales transactions
- Schedule coordination
- Order preparation
- Cost estimates
- Customer service
- Heavy equipment operation
- Valid Driver's license
- Safe equipment operation
- Loader operation
- Construction background
- Clean driving record
- Front end loader operations
- Safety compliance
Certification
Radiation worker test passed.
Hazard handling test passed.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Writer
Walmart
07.2025 - Current
Heavy Equipment Operator
Waste Control Specialists LLC
01.2018 - 07.2025
High School Diploma -
Weslaco High School