Josalyn Matthews
Staunton,VA
Summary
Dynamic professional with a proven track record at Ahold Delhaize, excelling in customer service and cash handling. Leveraged effective communication and conflict resolution skills to enhance customer satisfaction and ensure smooth operations. Adept at quick decision making and team collaboration, consistently achieving high performance in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier
Ahold Delhaize
Staunton, Virginia
06.2024 - Current
- Processed customer transactions efficiently at supermarket checkouts.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout areas and surroundings.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Referee
SOCA
Charlottesville, Virginia
08.2019 - Current
- Officiated competitive matches ensuring fair play and adherence to rules.
- Communicated effectively with players and coaches to maintain game flow.
- Assessed player conduct and made decisions on fouls and penalties.
- Collaborated with other officials to ensure consistent enforcement of game regulations.
- Maintained up-to-date knowledge of game rules and regulations changes.
- Demonstrated strong conflict resolution skills during on-field disputes among players.
- Attended periodic referee training sessions as required.
Education
High School Diploma -
Staunton High School
Staunton, VA05-2025
Skills
- Customer service
- Cash handling
- Conflict resolution
- Effective communication
- Cash register systems
- Team collaboration
- Attention to detail
- Quick decision making
Languages
American Sign Language
Professional
Timeline
Cashier
Ahold Delhaize
06.2024 - Current
Referee
SOCA
08.2019 - Current
High School Diploma -
Staunton High School
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