Josalynn Doughty
Certified Phlebotomy Technician with hands-on experience in venipuncture and specimen handling. Currently I deliver quality patient care and support in healthcare settings as a Pre-Op/PACU volunteer at Mount Carmel Hospital. In addition I am CPR/BLS certified and adaptable, dedicated to ensuring patient safety and well-being.
Work History
Customer Service Representative
8 MonthsAct as the friendly face of the restaurant, welcoming guests, taking orders, and handling transactions.
Tutor
6 Months- Help students understand course material, like difficult math concepts, and assist in reviewing notes, for test preparation
- Promoted a professional environment while working with students and staff.
- Facilitated one-on-one tutoring sessions, adapting teaching methods to individual learning styles and preferences.
Customer Service Representative (CSR)
9 Months- Delivered exceptional client service during check-in/check-out, ensuring accurate records and thorough collection of medical information.
- Ensured accuracy of online records and promptly communicated important updates to pet owners.
- Created detailed documentation to ensure clarity and consistency in processes, communication, and safety-monitoring skills.
Child Watch Attendant
1 Year 2 Months- Managed supervision of children aged 6 weeks to 12 years in a safe environment.
- Facilitated activities to support development and social skills.
- Responded promptly to children’s needs with professionalism and care.
Education
Bachelor of Science - Forensic Anthropology
- Member of Buckeye Generation Learning Community, which:
- - Strengthens leadership and initiative
- - Builds teamwork and communication skills
- - Campus involvement and networking
High School
Associate of Science - Health Sciences
Completed college courses while in high school through dual enrollment
Skills
Certification
Clinical Experience
Phlebotomy Technician Student, January 2025-June 2025: Completed over the required 100 successful venipunctures and 50 hours of clinical rotations in hospital and outpatient settings. Engaged directly with patients during clinical by providing comfort, assisting with patient needs, and maintaining a professional approach. Gained proficiency in venipuncture, capillary puncture, specimen labeling, handling, and storage. Developed strong communication skills through patient preparation and clinical exposure, continued through volunteer work at Mount Carmel New Albany.
PreOp/PACU Clinical Volunteer – Mount Carmel, New Albany, OH, December 2025 – Present: Carry out some basic clinical duties: intake\ questions, take blood pressure, and assist in patient transports. Support medical staff by delivering specimens, restocking supplies, preparing linens. Enhance patient/family experience by greeting and assisting visitors. (getting drinks, crackers, blankets)