Joscilyn Cunningham
Saint Albans,WV
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in working under-pressure and adapting to new situations. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Beckley, WV
02.2023 - 11.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
Cashier
KFC
Beckley, WV
03.2020 - 06.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Little Caesars Pizza
Beckley, WV
01.2021 - 01.2021
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12-2021
Skills
- Espresso machine operation
- Food Running
- Beverage Preparation
- Table Bussing
- Opening and closing duties
- Menu Memorization
- Cash Handling
- Order Taking
- Excellent math skills
- Positive and professional
- Safe Food Handling
Affiliations
- people person
- communication
- energetic
- organized
- love new opportuinties
Certification
- food handler certified
Languages
English
Full Professional
References
References available upon request.
Timeline
Barista
Starbucks
02.2023 - 11.2023
Cashier
Little Caesars Pizza
01.2021 - 01.2021
Cashier
KFC
03.2020 - 06.2022
High School Diploma -
Penn Foster Career School