Jose Arango Valdovinos
Gresham
Summary
I’ve been honored to tell others that I am an employee of NW Natural. It’s been that fastest 13 months of life. From level one training to only a few months to be full qualified with experience is exiting for me. I know that NW Natural is where I’d like to continue gaining my knowledge of distribution systems. I’ve been interested in this position since it first posted earlier this year. With belief in my experience in and around distribution construction projects and the NW Natural philosophy in training us. I know I can be a great addition your team.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Customer Field Service Technician
NW Natural
09.2024 - Current
- Deliver face to face customer service on a daily basis to all of our customers.
- Meter maintenance: installation, inspection, load checks, pressure issue, and address any company or customer concerns.
- Assist Commercial Techs on multiple meter headers for commercial services.
- First responder to emergency odor calls in the NWN service area.
- Obtain and maintain Operation Qualification requirements for job duties.
- Use IQ Geo to investigate emergency calls and survey areas.
- Troubleshoot, diagnose and repair customer gas equipment when possible.
Technical Services
Sunrise Water Authority
Happy Valley
09.2020 - Current
- Technical Services: My role was to be the liaison for the engineering team and construction teams. I would sit in on plan review for upgrades and development projects for water facilities in the distribution system.
- Coordinate with contractors, foreman and engineering to meet deadlines for projects. Problem solve with colleagues around main line tie in points, abandonments, bypasses and unexpected issues when installing water main.
- Inspect new water mains as well as pressure test and chlorination of new and existing water main. Verifying all new water main is up to Sunrise Water Authority Standards.
- Assist in drawing as-builts for engineering.
- Water Quality: Address Customer Service work order calls for all water quality concerns from customers.
- Address all sampling to stay in compliance with state regulations in our district (Coliform, Disinfectant By-Products and well assessments).
- Locate our water facilities above and below ground. street cutting, meter box and valve can replacements.
- Inspect and survey construction project.
- Work as a team member doing pre surveys for future upgrades on the water distribution system.
- Emergency locating of our facilities above and below ground when necessary.
- On-Call: Responsibility to hold emergency phone for the district. 24/7 availability for emergency repairs (main breaks, High Pressure calls and all customer service calls).
- Pump house/ Well house upkeep and maintenance.
- Safety Coordinator.
Utility Worker 1
Rockwood Water P.U.D
Portland
04.2020 - 10.2020
- Joined a great crew and performed daily duties on the water system.
- Leaks, new services, new main line, hydrant install and repair.
- Laid various water main as the pipe layer. Tied into the existing water mains.
- Towing trailer and equipment from job to job.
- New dig in, hot taps, saddle taps.
- Dig outs on main lines, hydrants, new services.
- Loading and Unloading various parts with Forklift.
- Other Utility work involved setting up traffic control plans, street cutting, paving landscaping, facilities maintenance.
The City of Gresham
Gresham
04.2019 - 08.2020
- Joined the concrete crew with the responsibility to upgrade The City of Gresham's ADA ramps. I was involved in a summer's worth of concrete ramps and did a little paving to help the Environmental Service Department.
- Dig Out old ADA's, form and pour new ADA's.
- Summer's objective was to solidify a contract for the city to create their own concrete department. We successfully accomplished our objective that summer.
Technical Services
Sunrise Water Authority
Happy Valley
08.2019 - 04.2020
- Meter and meter box replacements, emergency water repairs, customer service.
- Valve can clean out, hydrant maintenance.
- Adjusting Pressure Regulator Valves and finding appropriate pressure for customers.
- Towing vac trailer for daily duties.
- Daily customer service calls.
Education
CFS Training 1-4 - CFS Training
Customer Field Service Technician
09.2024 - 12.2025
High School Diploma -
Reynolds High School
Skills
- Bilingual
- Communication
- Leadership
- Availability
- Construction
- Build and set residential gas meter
- Flexibility
- Accountability
- Read and Review Construction Plans
- In field mark ups for As-Builts
- Team Work
- Construction Tools
- Excavation Tools
Certification
- Water Distribution 2
- Cross connections Specialist
- Confined Space
- First Aid CPR/AED
- Hazard Identification
References
- Benito Arango, Human Services Supervisor 2, (503) 962-9100
- Robb Simpson, Sunrise Water Authority Field Ops Manager, (503) 607-717
- Chris Avery, Distribution Operator 1, (503) 849-4127
- Toby Henderson, Sunrise Water Superintendent, (503) 935-2725
Languages
- Spanish
- English
- Spanish
Timeline
CFS Training 1-4 - CFS Training
Customer Field Service Technician
09.2024 - 12.2025
Customer Field Service Technician
NW Natural
09.2024 - Current
Technical Services
Sunrise Water Authority
09.2020 - Current
Utility Worker 1
Rockwood Water P.U.D
04.2020 - 10.2020
Technical Services
Sunrise Water Authority
08.2019 - 04.2020
The City of Gresham
04.2019 - 08.2020
High School Diploma -
Reynolds High School