Jose Armenta Macias
Gresham,OR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Hub Supervisor
UPS
Portland, OR
08.2016 - Current
- Ensured compliance with safety regulations in the workplace.
- Evaluated invoices and shipping paperwork for accuracy and compliance.
- Participated in monthly and quarterly reviews with upper management regarding business performance metrics.
- Managed day-to-day operations of the hub including staffing, scheduling, budgeting.
- Conducted regular staff meetings to discuss operational issues and goals.
- Provided guidance and direction to employees on all job functions, policies and procedures.
- Maintained accurate records of employee attendance and performance.
- Analyzed daily reports to identify areas needing improvement or additional resources.
- Initiated disciplinary action when necessary in accordance with company policy and procedure guidelines.
- Supervised and coordinated activities of hub personnel to ensure efficient operations.
- Identified potential problems related to hub operations and developed solutions accordingly.
- Assisted in training new hires on warehouse processes and procedures.
- Developed strategies for improving customer service levels, increasing productivity, and reducing costs.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Handled personnel hiring, performance evaluations and disciplinary actions.
Education
Associates - Business Management
Penn Foster Online Degree
Scranton, PA01-2027
GED -
Mt. Hood Community College
Gresham, ORSkills
- Problem Resolution
- Problem-Solving
- Clerical Support
- Cultural Awareness
- Relationship Building
- Fluent in spanish
- Organization
- Analytical Thinking
- Time Management
- Computer Skills
- Multitasking
- Team Management
Timeline
Hub Supervisor
UPS
08.2016 - Current
Associates - Business Management
Penn Foster Online Degree
GED -
Mt. Hood Community College