Jose Avila
Des Plaines,IL
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Offers positive and professional communication skills. Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
5
5
years of professional experience
Work History
Banquet Server
Maggianos
Schaumburg, IL
05.2024 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Bartender
Uncle Julios
Schaumburg, IL
03.2022 - 04.2024
- Developed good working relationships with fellow employees through effective communication.
- Coached staff members on best practices for optimizing server performance levels.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Shift Leader
Walgreens
Arlington Heights, IL
06.2019 - 03.2022
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05-2018
Some College (No Degree) - Emergency Medical Technology
William Rainey Harper College
Palatine, ILSkills
- Room Teardown
- Table Bussing
- Food handling
- Menu Memorization
- Food Service
- Food Running
- Customer Service
Languages
Spanish
Native/ Bilingual
Affiliations
- MMA practitioner
Timeline
Banquet Server
Maggianos
05.2024 - Current
Bartender
Uncle Julios
03.2022 - 04.2024
Shift Leader
Walgreens
06.2019 - 03.2022
High School Diploma -
Elk Grove High School
Some College (No Degree) - Emergency Medical Technology
William Rainey Harper College