Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Bedoya

Montclair,CA

Summary

Well-qualified Commercial Door Technician and Certified Trainer with Experience in Sales adept at planning and implementing onsite and remote training and support for any technician that is in need of technical support while out on the field dealing with the day to day issues that arise in the Door industry. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Trainer/Technician

Vortex Doors
08.2019 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Maintained organization of documents, materials and equipment.
  • Analyzed team performance and identified opportunities for additional training.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Educated clients on proper use of products and systems.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Supported productivity increase and business growth through new hire training and mentoring.

Service Technician

Pace Security Inc
09.2017 - 08.2019
  • Diagnosed and troubleshot problems, repairing, and restoring CCTV and Access control systems to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Field Service Technician

Specialized Dairy Service
04.2015 - 08.2017
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

Combat Engineer (12B)

United States Army
06.2005 - 07.2015
  • Set up Power Generators for Forward Operating Bases in direct combat zones.
  • Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
  • Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.

Education

Vocational Cert - HVAC Installation And Repair

UEI College - Ontario
Ontario, CA
02.2021

Skills

  • New Hire Training
  • Operational Efficiency
  • Improvement Planning
  • Clear Verbal Communication
  • Employee Performance Reviews
  • Project Management
  • Engineering
  • Manufacturing
  • Training Initiatives
  • Coaching and Training

Certification

*Vortex Certified Trainer

*AAADMS Certified

*Fire Door Insp Certified

*Level 3 Security Clearance




Timeline

Certified Trainer/Technician

Vortex Doors
08.2019 - Current

Service Technician

Pace Security Inc
09.2017 - 08.2019

Field Service Technician

Specialized Dairy Service
04.2015 - 08.2017

Combat Engineer (12B)

United States Army
06.2005 - 07.2015

Vocational Cert - HVAC Installation And Repair

UEI College - Ontario

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Jose Bedoya