JOSE BERNAL
KENT ,WA
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Sales Agent
World Financial Group Wfg
01.2015 - Current
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of products and services to promote sales.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
Union Carpenter
Insulpro Insulation
06.2023 - 08.2023
- Collaborated with other construction workers to coordinate projects and streamline process.
- Planned and executed work with proper tools and materials to maximize productivity.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
Customer Service/Sales Associate
The Home Depot Store
02.2013 - 04.2017
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
INGLEMORE
Kenmore, WA06.2008
Skills
- Bilingual (Spanish)
- Conflict Resolution Techniques
- Demonstrating Products
- Team Goals
- Providing Feedback
- Prospecting Skills
- Customer Assistance
- New Business Opportunities
- Closing Sales
- Training and Development
Timeline
Union Carpenter
Insulpro Insulation
06.2023 - 08.2023
Sales Agent
World Financial Group Wfg
01.2015 - Current
Customer Service/Sales Associate
The Home Depot Store
02.2013 - 04.2017
High School Diploma -
INGLEMORE
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