JOSE CARBAJAL
State Farm
Melrose Park,IL
3
Languages
1
Certification
6
years of professional experience
Motivated bilingual professional with 4+ years of sales and account management experience at State Farm, supported by leadership and customer service expertise as a shift leader at Dunkin’. Proven ability to build client relationships, meet performance goals, and lead teams in fast-paced environments. Strong communicator skilled in problem solving, training, and collaboration. Fluent in English and Spanish.
Work History
Account Manager
4 Years 2 Months- As an Account Manager, I service our existing book of business whilst selling auto, property, life, and health products. As the only Spanish-speaker in the office, I also conduct frequent financial reviews with Spanish-speaking policyholders.
Team Member - Shift Leader
2 Years 1 Month- As a team member, I collaborated as a team with other workers to complete daily restaurant tasks, such as cleaning, stocking, making coffees/beverages, and social interactions with customers. Upon being promoted to shift leader in my first year I learned to delegate tasks to other workers, handle inner conflicts, and set sales goals.
Education
Associate of Arts - History
Skills
Customer service
Goals and performance
Documentation and reporting
Sales reporting
Teamwork and collaboration
Client relationship management
Certification
- IL Property & Casualty License: August 2022 - May 2028
- IL Life & Health License: September 2022 - May 2028
LANGUAGES
English
Spanish
Portuguese
Timeline
Account Manager
State Farm
08.2022 - CurrentRead More
Team Member - Shift Leader
Dunkin
07.2020 - 08.2022Read More
Triton College
Associate of Arts from History
Read More